"BUYER BEWARE - Chronostore sells USED watches as new/unworn. I bought a watch from them specified as new & unworn on Amazon. I called in to place the order because I needed the watch sized to my wrist. When I received the watch, the first thing I realized is that it was not sized for me, and that it was packaged in a generic "Chronostore" branded box, and it had no tags on it. As I would later discover, it was also missing two links from the bracelet...odd for a new/unworn watch.
When confronted with the fact that this was obviously not a new/unworn item, they told me that their website specifies that ALL new watches are display models...as it turns out, that "new/unworn display model" line is a lie because I later discovered (with the help of my local jeweler) that the watch had been sized for the previous owner and the removed links hadn't been put back in.
Chronostore offered to send me a branded box for the watch, but nothing else - no monetary compensation, etc. Now I have filed a "product not as described" case with PayPal, and they're telling me that because of that, they're no longer available to help me in any way. They told me to ship the watch back at my own expense if I'm not happy with it.
Ultimately, I paid for a new watch, received a used one that was missing parts, and it's going to end up costing me at least $40 between return shipping and paying my local jeweler to have the watch sized (which is when it was discovered links were missing).
Just remember - you will get EXACTLY what you pay for with Chronostore. They're buying used watches (the same used watches you can buy on eBay for half price), cleaning/polishing them, and selling the nicest ones as "new/unworn display models" for what would be a great price (if the watch was actually new).
The only reason they got caught lying about the "new/unworn" status this time because they apparently didn't know how many links were supposed to come in the bracelet of the watch, and I did know...because I happen to already own that exact watch in another color. I guess they didn't plan on that ever happening, but it just did.
Bottom line, don't trust anything Chronostore says or sells...they're completely dishonest and they're willing to say anything. That is precisely why they've been so successful at misleading their customers...look at all the good reviews online, and then ask yourself if these customers would be so happy with the "great deal" they got if they knew they were walking around wearing someone else's old watch that had been polished up and sold to them as a display model."