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Verified
5/5

2015-09-01

"I have just recently found ResellerRatings and I have found it very useful so when I revisited one of my favorite online stores I thought I would provide some crossover. Many years ago when we were planning our wedding, we were suffering financial hard times and I was looking for any way to save our special day when it was looking like expenses might force us to postpone. It is not really an exaggeration that ChildrensDressShop helped saved our event with flowergirl dresses and little boy suit that didn't break the budget or force us to cut back and potentially offend family. Since then, I find myself going back to ChildrensDressShop a couple times annually for clothes for the Christmas card photos and Easter Dresses. We have communion dresses coming up and I expect to hit this shop again. This was my most recent purchase...

https://childrensdressshop.com/pageant/1260-rachel-mint-green-pageant-dress-ball-gown.html

... and I couldn't have been happier.
I am looking forward to the girls getting older and browsing the teen formal wear with them. There are some very pretty but still age appropriate options available. When I originally found this shop I was impressed by the quality and affordability but I never expected to be still shopping with them on a regular basis. Delivery has been quick and reliable and of a few occasions when I had to call customer service it has been a pleasure, they are always friendly and seem genuinely interested in my event and make suggestions that aren't just attempts to upsell items. Many thanks to the good people at ChildrensDressShop.com, this little recommendation is the least I can do to show my appreciation. Thank You!
"

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Verified
5/5

2015-09-01

"I bought a dress for my daughters 1st birthday. It arrived quickly and she looked adorable as ever. I would definitely buy again from this store. "

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Verified
5/5

2015-08-25

"In July I ordered two separate orders for my girls. I received the Jelly the Pug clothing in about a week and the other order of summer dresses took a few days later. The Jelly the Pugs are soo cute. The girls love their new clothes. I had to send one of the summer dresses back because it was a little too big for my daughter so I called www.childrensdressshop.com to make sure it was okay to do that and asked about the sizing because I didn't want to go down a size and the dress be too small. I am very happy with the customer service I received. Jennifer was pleasant to talk with she explained that I could exchange the dress. I shipped it back and received a smaller size which fit with a little growing room. This store is great and you're going to love shopping there when you do. I love it and would recommend you shop there as well. "

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Verified
1/5

2015-08-24

"I ordered a dress for my kid's chamber concert on 7/19/2015 with two day shipping (a week before the actual concert day on 7/25/2015) but I didn't get a tracking number until 7/21 so I contacted the customer service. They said they shipped a dress already and they would email me the tracking number right away but they didn't until 7/23 so I emailed them again but they didn't reply. I chatted with customer service again on 7/24 and they said they definitely sent the dress before 7/21 and promised to email me the tracking number that day but they didn't again. My daughter definitely needed a purple dress for the famous chamber music festival concert on 7/25 so I ordered another dress on 7/23 (@ 8pm) through Amazon prime one day shipping because I couldn't trust them anymore and luckily it was delivered next morning. I was so MAD(they almost ruined my kid's concert) and I wanted to get a refund on this so I emailed them. They didn't reply my email for 2-3 times and when I finally chatted again with them, they said they would fully refund it right away and finally, the status has been changed as "refund" on my order history.
But when I checked my bank account today (8/23/2015) and it hasn't been refunded yet and the customer service made excuses about my email account. OMG!
And one more thing! I've never got the dress I ordered until TODAY which means they never send it to me!! This is definitely the WORST online store and customer service I've ever met!
Be careful of this site!
"

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Verified
5/5

2015-07-15

"HI,

I have used www.childrensdressshop.com for some time now. Each time I purchased the kids clothes and once flower girl dresses for my sister's wedding. The outfits got to us in fast time and have always been packaged nicely. The fabric on the dresses were Really nice. I was worried they might be flimsy but they were nice like the satin was heavy enough and the tulle netting was so soft. My girls have worn tulle on their ballet dresses that were scratchy before so I was kind of worried about that and was really relieved when we got those dresses and the tulle was soft. I exchanged an pair of shoes at this shop because I just changed my mind. So, I got a little fuzzy jacket instead. I just decided I didn't need the shoes. Customer service was nice about it too. I would recommend this online store that you should shop there with the utmost confidence.
"

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Verified
5/5

2015-07-15

"This is a great online shop to use. The customer service is helpful and knows a lot about the product. They are friendly and patient with questions. The dresses are made in America, so they arrive at your house with the craftmanship that you would expect from an American company. "

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