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Verified
1/5

2006-03-30

"Fraud - this is the same company formerly masquerading as Elsider. I was taken for $1,250 for a camera that was never delivered. The Elsider site is now down and no correspondence are returned. Please see Yahoo group Elsiderscam for other people also taken. appear. Do not send money to these people - it is just a scam."

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Value the company offers
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Is consumer focused

Verified
1/5

2006-03-19

"this company has received payment of over $700 dollars from me. Not only have they not sent the order, they are also blocking my IP address from accessing their site (I can get on to it from any other computer except my own) and I now receive failure notices every time I send them an email enquiring about the delay of my order.
I think it must be fairly obvious that I have been scammed into paying a large amount of money to what are quite clearly a bunch of thieves!!
I would like you to make sure that people are aware of this scam and that no one else falls victim to this site.
I cant understand how your site advertises this company, I doubt that i am the only person who has been conned here!!!
"

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
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Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability

Verified
1/5

2006-03-07

"Very shady place. Their price shows up about half price of most normal stores. Caveat Emptor. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability