"I also had a bad experience while booking thru Cheapcruises.com.......after making our reservations, i realized the next day that cheapcruises slipped into the contract an insurance policy for $80 per person.i called immediately to have it removed, as we were not leaving in over a month....they flatly denied this request ...after a heated discussion i realized my efforts were fruitless........I brought 3 other family members on their 1st time cruise and requested that our balconies be as near as possible and they responded by saying that it would not be a problem.....However i believe out of vindictiveness from our heated discussion that our cabins were as far as apart as you could get....My wife and i were on deck 9, two rooms front the front of the ship, directly under the bridge.My Mom and sister were on deck 10, two rooms from the rear of the ship.......these rooms appear to be smaller and the balcony is definitely smaller and in my opinion the worst balcony rooms on the ship.....like i said, i believe cheapcruises was vindictive in the placement of our cabins, and may have requested these because of my stand on the insurance policy........I WILL NEVER USE CHEAPCRUISES.COM AGAIN !!!!!,,,,,"