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Verified
1/5

2005-06-25

"Do not pay any money to those guys. This site comes very close to the definition of scam. On their home page http://www.cheapcarfinder.com one can "search" for a car make and see what they call "Sample Of Partial Inventory". That is just to trick you into signing up with them. There is NO database of cars they refer to. In fact, their so called "restricted area" is a very sloppy designed web page with just an outdated list of auction companies, most of which have very little or nothing to do with cars. You cannot even really limit search results to your area. And forget about being able to search for a specific car. There is absolutely nothing there that you would be unable to find on your own on Google within 5 minutes. The site was apparently built in a hurry quite a while ago and has never been updated ever since. I have been trying to get refund since the very day I signed up, but their "support" does not respond at all. The contact information on their site is limited to just one email address. I have an impression that there are no staff at Airon Corporation, MA, which owns the website, apart from Alexei Borisov (67A Norwood Ave., Newton Center, MA 02459, telephone ***-***-****) and his Armenian buddy."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Delivering products damage free
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Overall technical support
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Resolving problems
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Customer service making decisions on their own
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Web site reliability

1/5

2005-06-15

"The site provides nothing, just a few links, dont get tricked into paying some few bucks for what seems like an opportunity to bid in an online auction. The site provides NO SERVICE. I REPEAT NO SERVICE, except a few links, which i would happily give to you. DONT WASTE YOUR MONEY"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-12-14

"Be wary of dealing with this company. I joined for the annual subscription price of $35 and then found out that the car I was trying to find wasn't even listed, after they lead you on by telling you they have hundreds of listings.
Also, the info is available by searching the web yourself, and you get nothing that is proprietary.
This company doesn't return any e-mails and has no phone number to contact them.
Here is a site that has more info about this company: www.consumerwebwatch.org/news/Barrett/0804_cars.htm
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
N/A
Web site reliability
Web site being easy to use
N/A