"Bought a MSI laptop battery from these scammers. The price was a deciding factor as well as the claim to be an original replacement. It stopped charging to factory specs and then to less than 30% of rating by 10 months time. They require you to furnish an original receipt and send the product prepaid back to them IN THE ORIGINAL SHIPPING BOX! Who keeps the original shipping box for more than a few months? Didn't matter anyway. Upon submitting a warranty claim form, there was nothing but dead air from them - no phone call, no e-mail, no RMA form. Nothing. Their business model - scam, pocket the money, move on, ignore any complaints. Stay away from this scam outfit - way far away!"