"very good seller, excellent product.. fast shipping"

"I tried to place an order with certified comp online for a thinkpad 600 keyboard. The shipping cost added to the order for UPS ground was 20 dollars (!!) so I emailed and received a response from William Santos.

William stated to me that he could ship the item cheaper (7-10 usd), or I could pay the full shipping and he would refund (not on your life, that sounds too much like a scam).

I called William Santos and told him that I wished to order the item, but asked him why they had a picture of the thinkpad 600 keyboard coupled with the part number of a standard external IBM keyboard. He couldn't explain that, but insisted that they had the part in stock.
I was given an order number of 316419 and was told that the package would ship UPS ground the following Monday and that William would email me a tracking number.

I didn't see an email on Monday so I called Tuesday morning. I talked to the first person who answered, and he couldn't find me or my order number in the database. I told him I'd placed the order with William and was transferred. William said he'd call me back in 10 minutes.

One hour later I called William Santos back after waiting and not receiving a call. He said that he was "too busy" to get to my issue and apologized. Then he put me on hold. It turns out that they in fact DID NOT have the item in stock, that it did not ship, and that the credit card was not charged (saved me the trouble of filing a dispute).

William gave me a web site to contact where he claimed they had a new keyboard for $35 dollars. Wrong, refurbished for 25, new for 50, and I wouldn't do you the favor of helping out your friends in Canada.

I wasted four days on this nonsense!

BUYER BEWARE!"