"I visited CellCrew.com to purchase an iPod mini cover. I ordered what I thought was the iSkin in Vamp purple. What I recieved was the iCover -- an iSkin wannabe that I could buy from a street vender for less money and also without having to pay shipping and handling. The iCover is very different from the iSkin --lower quality, not the same purple color, it doesn't have grips, and essentially, the design is different. The page on CellCrew.com where I placed my order has a picture of the iSkin (visibly with grips and different notches in the plastic). Furthermore, the words, "iSkin mini" appear next to the picture, which leads the purchaser to believe that the product that they are ordering is indeed, quite logically, an iSkin mini. I believe this to be false advertising. CellCrew.com uses the words "Vamp Purple" which is what iSkin calls their purple color (each color has a sort of character for the real iSkins...for example, iSkin comes in a green/yellow color that they call Wasabi). I have contacted CellCrew.com through email, and have not yet recieved a reply, so I will reserve my judgement on this aspect, but I am certainly an unsatisfied customer based just on the Fradulent and misleading pictures and words on their site. "
"I ordered a motorola bluetooth moble phone tool and software for $70.00. I received a USB cable and motorola software instead. When I called to request a RMA#, it was very unprofessional, whoever answered the phone just said 'HI'. I had to ask to speak to someone at Cellcrew.com. I explained the problem and was told that they were sorry it was a warehouse error and that should return it and WHEN they got the bluetooth in that they'd be glad to send it out to me. But when pressed the gentleman had no idea when they might have the adapter back in. I am returning the usb cord, requesting a refund and filed a complaint with Amazon.com."
"Ordered an extended battery for my cell Sunday. Got it on Tuesday. Its not too far since they are stationed in Brooklyn. Battery doesn't seem brand new but it works so far and is in mostly new condition."
"Good communication and purchase experience (they sell through Yahoo store). The stuff they sell is cheap (quality and price) but the order process and execution is very good."