ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


4/5

2018-10-30

best offers on unlocked phones

"the best part with cellhut.com is they are specialized in unlocked phones and has the best offers available. just bought galaxy J7 unlocked and got it at best price in market. thanks for the services"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2016-09-28

Found great deal at cellhut for my Samsung Galaxy Star 2 Plus.

"I ordered an samsung galaxy star 2 from cellhut for my sister, as a gift . I got the cellphone at 10% discounted rates from market . I got the cellphone on time as mentioned on email. the device is awesome and my sister also liked it,as it is unlocked device she can use any carrier with it.
Overall had an great shopping experience with cellhut .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2015-07-17

"the unlocked phone price i found on cellhut is the best price i found on google but they need to work out on their shipping services, except this everything is fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-12-11

"A terrible company! They misrepresent what they are selling. I received a cell phone that I could not use in the USA. Customer Service was rude and unhelpful. When I tried to return it, was told I would be charged as 15% restocking fee. Don't use this company, you'll be sorry!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-03-15

"100 Percent RIPOFF, Phone as not as Describe, Phone was Damaged, Had a Valid RMA, and Never Credited, Had to Dispute the Changed with my Bank."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-03-07

"Cellhut: one good purchase, one ugly fraud. GOOD: Ordered an unlocked HTC Hero (says innovation on the side, but looks like what I ordered) April 2010. Auto purchase confirmation email worked, got a good in the box phone in a few weeks. I'm still using it. UGLY: Dec 2010, Ordered an unlocked Blackberry Curve 9300. Same good auto confirmation, phone arrived without much delay. What I got was a T-mobile branded phone which was functionally unlocked but still had T-mobile splash screen and embedded T-mobile functions that caused errors and extra charges on my AT&T SIM. Hours of unanswered customer service call attempts and several unanswered emails later, I managed on my own to find a fix for the errors by disabling some features, so I gave up the fight. A year later the phone seems to have locked and no dealer will touch it. I have personally seen no evidence of any customer service. You could be lucky and get what you want, but you could get ripped off with no recourse. The latter cancels out the former. Shop elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-01-03

"Guys BenQ Siemens EF51 white is being offered for just $79 and they are offering it at a free shipping cost. I have ordered one and they delivered me my phone in time I am really happy with the kind of customer service Cellhut is providing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-12-13

"Six days ago I placed an order on-line with Cellhut and received an immediate e-mail confirmation that my order had been received. As of two days ago, my order status remained unchanged. I e-mailed the customer service address but after a day received no reply, so I tried calling the customer service number during the hours specified. I waited for 1h26m but no one picked from customer service picked up. Finally, today, after two days of calling, a customer service rep finally answered and claimed the phone I ordered was not in stock. I promptly canceled my order and notified my bank to be on the look-out for possible fraudulent charges. I was very disappointed with this company's actions (or lack thereof) and how difficult it was to contact them to find out what was going on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2011-12-05

"Hi friends I have recently brought an LG cookie phone through Cellhut during Holiday Seasons .The Cellhut provided me the phone at a very competing along with Free Shipping and heavy discount. It was a great experience to shop through Cellhut."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2011-12-03

"This is the worst merchant i have seen in my life.First of all,they did not have phone that i ordered and after week they sent me an email that they did not have any in stock.I waited until 2 days to get my credit back but than finally i called them and employee was so mean to me.He told me to contact with my credit card company while it was their responsibility to return my credit.He even told me not to hesitate to make this court matter.Finally,i had my credit card company manger talk to him about this issue.Please don't buy anything from this seller.,."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-11-14

"I bought a Motorlla RAZR V3XXX and expected a new cellphone. However, when I received it, a used cell phone with very old battery and old address -book names on it from previous owner. Try to avoid buying cellphones from Cellhut. It sells used cellphone with new plastic wrapping over the phone.
I called customer service but waited more than 30 mimutes and no one answers the phone so I drop the call.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-21

"I had ordered a phone with express shipping in the morning because i had a flight just next day and i was very surprise they shipped the phone at evening. Very Surprise!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-08-22

"I ordered Samsung Galaxy Mini on cellhut. Shipping service Was very fast and phone was in excellent condition in the box. I’m fully satisfied with CellHut. I will shop again in future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-08-19

"I have never had a worse experience with an on-line retailer. My order seemed to go through okay, but after 5 days of it being "In Process" when it was supposed to take only 2 days, I started trying to contact CellHut to see what the problem was. I emailed and got no response. I tried calling the customer service number on their website (not a toll-free number) 4 times over 2 days. After 30 minutes of hearing someone would be with me "shortly", I hung up. The fifth time I called I finally got a person who informed me that the phone was not actually in stock and that I had been sent an email to that effect. No such email was ever sent (I even checked my spam folder). At that point, I knew I wasn't going to get the phone in time and had no confidence that I would ever get a person on the phone again so I cancelled the order. I will give them credit that they did quickly send me an email verifying the cancellation. I then turned to N1 Wireless and that was a great experience. As promised by the pleasant customer service rep, I received the phone 2 days later."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-07-12

"cellhut.com is a very fradulent company that shouldn't be in business!!i placed a order on july 8th of 2011 i come to find out the item i ordered was out of stock.to be specific i ordered a sony bluetooth head set.by that time it was to late they had my credit card info because the order was placed on line.once the order was canceled my account still shows pending on 07-11-2011.also two charges appeared on my account from the united stated postal service $69.90 each that's monday i was off didnt leave my house stayed in all day.(please dont order from these crooks i feel totally violated!! i've never had a issue with on line ordering till i ran into cellhut.now i have to cancel my credit card and get another one.now i guess its best to deal with gift cards thanks to these crooks they need to be shut down!! mr.w"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges