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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
4/5

2006-09-13

"Good selection, very competitive prices. Will ship overseas. Shipping was prompt. Watch out for your VAT refund.
If the item you purchase costs more than £100, the company by law should refund you 17.5% of the purchase price. It took various emails to ensure this refund was put back on my credit card.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
N/A
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site