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Product & services pricing
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Return/Replacement policy:
0.00/5
Verified
1/5

2004-03-09

"After making an online order I tried contacting Casemods. I have sent 6 emails and tried calling 7 times. They respond to email and don't answer there phone. Needless to say I am not happy. Buy elswhere."

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
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Speed of web site
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Web site being easy to use
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Verified
5/5

2003-10-20

"Case delivered in a timely fashion. Did find it a little hard to make phone contact. Would like to see their homepage have a direct link for shipment tracking. When need arises will definitely consider using their services again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-05-08

"I looked long and hard for a place to go for case modifications. casemods.com exceeded my expectations by far more than I imagined. They do class A work and are very fast. I will highly recommend them to all my customers and may start sending them all my side panels for windows installed. Very reasonably priced, and very professional. If you do not want to do the cut yourself have casemods.com do it for you!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-05-07

"Really nice, I asked questions and they emailed me right back. Really nice, packed very well and verry nice products"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site