"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Our experience was great. The hardwood was delivered on time and in good condition. We would definitely consider doing business with them again."
"Called customer served to see if there were additional discounts for designers and was treated very rudely. The order was cancelled with no explanation or phone call to see if I’d like to order an alternate. "
"I spent about 2 months looking for the perfect floor for our kitchen and finally decided on Shaw Pantheon HD Plank 2001V-794. Next I spent a great deal of time searching for the best price. I emailed Ben Upshaw and got a quick reply with a quote. Ben made placing my order very easy and quick. Once the order was placed it took about a week to receive our flooring. This was a very easy and smooth transaction. I would not hesitate to order from Ben at American Carpet Wholesalers in the future. I would also like to mention that American Carpet Wholesalers beat out bigger companies prices. I saved over a thousand dollars and couldn't be any more pleased with saving that much money. "
"Great customer service and very fast shipping!"
"I have ordered from American Carpet Wholesalers multiple times. I find that they always have a good selection of products at a very good price. I have never had any problems with ordering, shipping or delivery. The shipment always comes well packaged, on time and as expected. I am in the construction business and most of my orders have been for customers. My latest order was for my own home and it came in well packaged, on time and was what was expected. I look forward to the flooring being installed in my home next week."
"Excellent service and unbeatable prices!"
"Sales professionals where very helpful, prompt and got my order shipped within a few days of when we ordered. "
"Greg is always responsive and gets my order out super quick!"
"The salesperson Mark works very efficiently, he shipped my order quickly and matched the price for me. "
"The flooring was delivered in less than a week from ordering. It was packaged so well that FedEx or UPS would of had to work really hard to damage it. There pricing was considerable less than our local flooring company."
"Great overall experience. Flooring was timely and received as expected. Lamar was Great to work with."
"Very good customer service and were very helpful in shipping some LVP that I needed to finish up a bathroom project."
"Very easy and trustworthy."
"They had a line of vinyl flooring (Shaw Floorte) not seen anywhere else - real wood look, beveled edges, solid finished install and all for nearly half the cost of high end vinyl. Both my neighbor and I bought same flooring and our rep Lamar is 1 in a million as he ensured a flawless transaction and got us a good price."
"I needed just one box of laminate flooring to finish a job, but everyone I contacted required me to buy a minimum amount. However, when I contacted American Carpet, they were extremely helpful and were able to arrange with the manufacturer to ship me a single box direct. Saved my project!"
A rep from American Carpet Wholesale, americancarpet1, has responded:
“We apologize for any miscommunication by our team. However, we do not agree with some of your statements. First, we did call you to let you know that the product was out of stock and the manufacturer did not have a production date and it was you who cancelled the order. We could provide voice recordings if you wish. Again, we apologize for any shortcomings on our part.”