"I had held off updating to a chip capable terminal because my existing processor PNC Bank wanted to charge me $500 for a FD130 terminal. Paul set me up with the FD130 Duo which includes the FD-35 EMV/NFC PIN pad for less than half of that, including all the programming and set up fees. He promised lower processing fees but I was skeptical of the devil in the details. We have been processing with them since Jan 2018 and our fees have been consistently lower than with our previous processor. Updated equipment and lower processing fees - Cardmachineoutlet.com was a WIN-WIN for us."
"We placed an order on 25 Mar 2024 for a card swipe reader and as of 17 April we still have not received it. I contacted their support and was told that they would look into it and provide me an update on shipping and I have not received the item or an update since. Will definitely not be ordering from them again."
"Great product and easy online checkout "
"I ordered a Z8 power supply and it was received as expected. Thanks."
"I spoke with three different customer service reps and ALL were very friendly, professional and helpful. However, I got two different views on whether the Walker c2x Bluetooth will work with Authorize.net. The first person said yes. The second person absolutely not...it was the wrong one (though there was no info about another one) and said she keeps getting the one I bought returned because it does not work with Authorize.net. At that point, my unit had not been shipped by Monday (though it should have been shipped on Friday), and I asked if she would cancel the order. She said she would try since it hadn't left the warehouse.
The next day I get a notice that the unit will arrive on Wednesday! (Guess they don't listen to their service reps!) Anyway, I got the unit, and after I had talked to my merchant service company, who said the unit could work with another app (that no one knows which one!), I called Cardmachineoutlet.com again to get more info on the product. I was again told it would work, don't despair! Well, it doesn't work and I'm unfortunately having to send it back and wait for one that will.
Suggestion: Put the info on your website specifying which companies, gateways, etc that your units work with, especially if there are more than one of the same kind of units. It would REALLY help us neophytes and it would increase your sales!!
Overall...customer service friendliness: 5stars
Product knowledge: 4stars
Webpage details of products: 3stars (need more pics and descriptions.
Will I purchase again from Cardmachineoutlet.com? Yes...good prices, friendly and fast customer service
Return policy: TBD (though I'm sure it's great!!)
KK"
“Awesome! We always aim to exceed our customer's expectations!!”
"They were great to work with! Had all the answers to my questions and got me all set up when I received the equipment. "
“Awesome! We always aim to exceed our customer's expectations!!”
"Very functional and handy and great customer support rep Greg!"
"Answered questions in chat and delivery was seamless. Thank you."
"Excellent service. Thanks so much."
"When card machine outlet first reached out it didn't seem real. Too good to be true. We decided to give it a shot and sure enough it was true!
We had to buy new card readers, but that expense will be cover in savings fast! Now we own out card readers and are saving about 90% over our previous processing merchant.
If you have a retail store like we do, small store with few employees and one location, you need this. Could be the difference in making a pay check or not. "
"So fast the delivery, thanks a lot!"
"I have been looking for some terminals in the industry, and had no luck in find them until I came across CardMachineOutlet. I was able to purchase what i needed in a timely manner and saved my merchant account. They are prompt, professional and respond to inquiries and orders quickly.
"
"they did a great job, with excellent shipping time and everything works fine.
"
"Mortgage Lenders/ Personal loans/ etc use LOAN ORIGINATION SYSTEM (LOS) to know the creditworthiness of borrowers hence the emphasis on getting a good credit. I have a professionals contact at my disposal who gives loans and works out great credit report repair in 3-4 weeks. They fixed my credit report in 19 days and i also loaned 120k from them. They were very fast and highly efficient. Their email is "synodx @ tutanota . com", High success rates in mortgage loan approvals start with good credit. So please don't joke with your credit."
"Patrick was very helpful and efficient. He made sure everything was overnighted and my merchant was up and running in the AM thanks "
"Sandra handles problems with an ease never before seen."
A rep from Cardmachineoutlet.com, Customer Success Specialist, has responded:
“Awesome! We always aim to exceed our customer's expectations!!”