ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2022-03-01

Sending unusable gift card

"I purchase a Stop & Shop gift card at cardflip.com.
They sent me a gift card code, not an actual gift card.
Stop & shop does not accept any e-gift card at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-06-22

BUYER BEWARE!

"BUYER BEWARE! 8 out of 10 cards purchased turned out to be INVALID after 60 days then after contacting CardFlip say's "our guarantee policy is only valid for 45 days from purchase" so guess what I was Cardflip screwed but my credit card company came through on getting my money back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-30

Sends invalid cards...just like all the reviews state

"Sent me invalid gift cards and never responded to any if my emails. Had to file PayPal claim."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2020-04-24

They are laughing at you!

"In October 2018, BBB investigated the business practices of Cardflip.com LLC.BBB has received information consumers this business may: obtain gift card number and pin from consumer seller, claim card information is invalid and later use provided information for resell; fail to pay consumers for gift cards sold to business for resell; sell cards to consumers at a far lesser amount than advertised; charge consumers for more than the value of the gift card sold; knowingly resell gift cards with a zero balance available; sell a single gift card to multiple consumers at the advertised cost to each buyer; refuse payment to gift card seller claiming gift card sold was used by seller and showed $0 balance immediately after transaction with Cardflip.com; deny consumer refunds despite selling consumer card(s) with $0 available; fail to pay consumers for gift cards sold to Cardflip.com despite consumer providing all information required for resell; fail to honor refund policy by failing to respond to requested refund until a date after valid refund time-frame; fail to respond to consumer concerns via email; fail to return promised calls to concerned consumers; and fail to address BBB complaints.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-03-30

Could it get any worse

"Let us attempt to do a class action law suit for this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-10-31

website scam

"I have sold over $ 1000 best buy card. But for almost 2 months I still have not received the money. This is a fraudulent website.

p/s: I received a payment notification email from wellsfargo authorized by Cardflip. Hope all is well when I try to contact Cardflip.

p/s2: orders total 768$. You only pay me 85$. hahahahah ............

p/s3 :after all they paid me. Sorry for the slow update
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-10-06

Stole my mom's money and gave her a bogus gift card

"For my birthday, my mom gave me a $200 gift card for the Marriott spa near my house. I booked a massage, which cost $190. When finished with the massage, I showed them my electronic gift card and they proceeded to enter it into their system. After several attempts, and the manager getting involved, they told me that the card was no good. I was then told that I had to pay for my massage another way. Yeah, happy birthday to me! The company (Card Flip) refused to do anything, and told my mom that they only guarantee the funds for 45 days, yet their site claims that the cards never expire.

I even asked the Marriott if they're was a way that someone depleted the funds on the card. They told me that the number of digits in the gift card wasn't correct and also tod me the only way to get a Marriott gift card was through them, and no other companies were authorized to sell a gift card with their name on it. They mentioned that you could buy gift cards from other people that may have not used them (like on eBay), but you are taking a risk doing so.

This company is dishonest! They stole from my mom, who is a senior citizen. DO NOT DO BUSINESS WITH THESE CROOKS! My mom is out money, and I had to pay an unexpected bill for a massage that I expected to use a gift card for!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-07-26

Allows scams

"I received a digital card for Dunkin Donuts, and the card was already registered to someone else's name. Customer service told me I had to print it out to use it. When I did that and there was no balance on the card, they told me it was too late for them to do anything about it. Even though I have 45 days according to their site and it's been 34. They say they verify before selling, but I don't think they do enough to prevent scams like this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2019-09-23

Gift Card Scam

"I purchased a Walmart gift card from Cardflip on June 25. On September 23 I was notified through the Walmart app that my Walmart gift card was used for $131.70 in Modesto, CA to purchase a necklace. A few minutes later the necklace was returned and refunded onto a new Walmart gift card. I contacted Cardflip about the fraud however they said they could not look into the issue after 45 days. Poor customer service on their part for having a weak guarantee that allows sellers to scam buyers on their site."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2019-09-11

Bought 1 Gift Card - didn't work

"We bought 1 gift card and it didn't work. Never again."


Verified
1/5

2019-09-06

"I have purchased my gift cards 3 weeks ago and still have not received their phone number doesn’t work and I still don’t have anything"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-09-06

Fast Delivery! Great Deals!

"Living on a tight income buying discounted giftcards is the best way to make my money go farther. Some sites I'm skeptical of. I absolutely LOVED cardflip. It was fast, easy, and I loved the security of being able to pay via paypal too! Will deffinately use again. Thanks cardflip!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-09-05

No Balance in Card

"I ordered this card and when I got this card, it came with zero balance left. I emailed support team at the same time for this issue, but still waiting for response. Called many time to the customer support number, but it comes as wrong number. I need my money back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-09-05

gift card not funded

"No value on card and your phone is disconnected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2019-09-05

order reduced

"they advertised more than 40 cards available. I ordered 4. 3 were delivered one was cancelled. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases