"Booked tickets in balcony section and they assured me no problem. Then they gave me tickets on the floor and said these were better so no refund! Their rational was the floor seats were a little closer to the stage. I didn't want floor tickets and why I booked balcony. I could of booked floor tickets that were closer and way cheaper at the time I booked the balcony tickets. Terrible customer service and left me on hold several times for long periods just to hang up on me. "

"I notice the ticket price changed really quick and they cannot wait I claim my ticket to get money from Paypal. I didn't see refund option either. It is over price for service without a credible transaction"

"We bought three tickets to Bob Dylan a month before the show. The day of the show multiple phone calls and emails with CapitolCity and they didn't have the tickets. They offered seats that were not together, and worse locations then I purchased. They claimed they didn't receive the tickets from the place they bought them from. Capitol City tickets should not sell tickets they never owned. They gave me a refund, but I Lost money on cancelled hotel and dinner reservations. Plus, their fees were outrageous. I will avoid this reseller in the future. "

"We bought tickets for the Auto Club 500 from CapitalCityTickets.com and throughly enjoyed the seats! Skeptical at first we throughly enjoyed the buying process. Again awesome seats! "

"Buyers

All tickets were listed so low in April 2016. Since you, I and Everybody know very well tickets are like stock market it gets more expensive every day. Adele concert tickets were $20 for start too when it sold out first hours they got more expensive too like $500+ anyway, That's why I stay up all night to make sure I bought the tickets as soon as it became available in the morning. I am not the only person who got those tickets for low price only. All of them were listed $20 dollars and up. There is no mistake there. If there was a mistake you guys will let us know as soon as you realize the mistake in first hours or first days or first week. Again I am the one who called about ticket and told you guys you send me only one day ticket instead of 3 days 2 days later you guys told me there was a mistake??? I really don't appreciate that you guys are scamming me stealing my tickets and selling my tickets for higher price to other people. I have turn 15 section 6 row 6 at Formula one in Austin Texas 2016. I will make sure to contact whomever got those seat for Saturday and Sunday since I have friends and going to the event. I brought my tickets in April 6th 2016 lets see when they bought their ticket.

I did filed Complain with BBB and also talk to a lawyer about this. You guys don't tell me this subject like $200 subject and making it sound like not a big dea. It is not $200 issue. Tickets are now $4000-$5000 for Tun 15 for 3 days pass for 8 people. Everyday I take screen shot of ticket prices so I can use it at The court how expensive it got my tickets for turn 15. Which I can't afford in any way. You can't just tell me 7 months later to bad so sad we made a mistake. Own your mistake make it right and send my tickets. You know there is no mistake here other then you guys are stealing my tickets.

Since you guys broke my kids heart and Ruing her 11th birthday party I would't mind spending extra money and time to take you guys to the court. I have all my proof of purchase and records.

I also will make sure to post every single site I can find about you guys to let everybody know you guys are not doing honest business here. Also false advertisement about %200 guarantee. I will be reporting that as well. I will research and make sure i will file all kind of complain about your company.

Buyer



On Oct 14, 2016, at 8:09 AM, MTT-Fulfillment wrote:

Hello Buyer

I do apologize for the inconvenience. I also understand this was a birthday gift however our hands are tied as tickets were listed incorrectly. We have refunded you in full and allowed you to keep the tickets that were originally sent. We refunded you so you would be able to find tickets elsewhere. This is a very unfortunate situation the tickets were priced at 20.00 and for a three day pass and a Taylor Swift performance that is not right. I wish there was more I could do but sadly I cannot.


Again I am very sorry, Seller


Cc: MTT-CustomerSupport
Subject: Re: My Ticket Tracker Update for 202142502016 Formula One United States Grand Prix - 3 Day Pass

Buyer

I would like my 3 days ticket to be send it today since it is my daughters birthday gift. I do have receipt and proof of purchased. Because tickets are selling more expensive now I can't purchase Turn 15 section 6 row 6 for less then $4000 dollars. I purchased my 8 tickets 3 days passes on April 6th 2016 first thing in the morning as soon as it open up for sale. I called the confirm if my tickets were all right and go thru she said yes at your end. All 3 days tickets were listed back then $20+. Single days were like $12. I would like my daughter birthday gift send out today since people are also traveling to attend formula 1 and Taylor swift concert that weekend.

I don't appreciate how you guys are trying to do shady business here and telling me you refund my money and keep Friday. Friday tickets are selling $6 each and I can't but Saturday and Sunday tickets on turn 15 less then $400 for 8 people.

I wouldn't be dealing with this non sense.


Capital city tickets
Hi,


I am contacting you regarding your 2016 Formula One event. It seems there was an error when tickets were listed. The tickets you purchased are one day passes for Friday. Because of this error I have refunded you in full. You may also keep the Friday tickets and attend that day at no charge. I do apologize for the inconvenience I know this is a birthday gift for your daughter. I hope that you enjoy Fridays events.



"

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