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5/5

2023-01-02

I have used them for years

"Shipping is longer to US but value is worth the wait. My products come to my mailbox, I order early and on sales to get 3-6 months of product at a time so waiting isn't an issue. I highly recommend them."

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5/5

2022-03-29

not bs

"Who cares if the shipping took maybe two weeks when you're going to a different country? People in the review section are extremely unaware of how the world works and impatient. This isn't Amazon, karen. Anyway my order came flawlessly exactly as described and will order again. My cats are thankful. "

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1/5

2021-05-11

They ship from AUSTRALIA

"It takes over a month to receive anything which is NOT disclosed up front. Will never shop with them again."

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1/5

2021-03-06

Never received product after 2 months and they refused to offer a refund.

"I’ve ordered from them in the past and eventually (say 2 weeks) it shows up. This time I ordered heartworm meds on 1/11/21 and as of today, 3/6/21 it hasn’t arrived and tracking shows that the USPS is “still awaiting package”. When I emailed them numerous times, they bark at me and say there are delays because of covid, but after 2 months give me a break. I finally disputed the charge on PayPal and won, so I got my money back that way. I’ll NEVER order from them again. "


1/5

2020-09-09

IT IS A SCAM

"Ordered on August 9, 2020 generic Heartgard Plus (Nuheart) for large dogs. Credit card was charged immediately. Was assured shipping would not be delayed because of Covid. As of today September 8, 2020 has not been received and I am out my money and medication for my dog. They refuse a refund and cannot deliver. Scam as far as I am concerned. Btw, all my other mail and packages from overseas arrive on time with no delays. " When the order was placed I specifically asked whether or not there would be any delay in receiving the order. I was told unequivocally not. It would arrive on time. Only now after paying and waiting a month do they claim there are delays. I still believe they are using the Corona Virus as an excuse to scam customers. I have no money and no medication for my dog and no options." ORDER AT YOUR OWN RISK THEY ARE NOT DELIVERING AND NOT GIVING REFUNDS"

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1/5

2020-09-08

Slow shipping!

"I'm sure at some point I'll get my product but after complaining about my package not arriving, I was told the packages are coming from Australia and can take up to 45 days. This should be made clear on their website. - SORRY Canadavet you won't be getting any more of my money. I'll give it up to 30 days then contest the charge."

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1/5

2020-08-24

Package not received. No tracking supplied.

"Ordered July 17th. Have not received as August 24th. The business uses no tracking on packages. Really?!?!? This is supposed to save their customers money. What other business ships to retail customers without package tracking?!? They tell me to contact them on September 5th to discuss a possible refund. "

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5/5

2019-05-17

Excellent online pet store. Good prices

"The prices is what it's all about with this store. Sure it takes a week or two to arrive most times but given that I'm saving 40% or more compared to my vet, it's worth the wait. Just order ahead."

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1/5

2019-06-18

Not in Canada

"I purchase fell meds for my dog under the impression that I would save... WRONG! They advertise as a Canadian company, sold me the n=meds and invoiced me pretending no more shipping or extra fees, but when I finally got them, SURPRISE, they didn't;t come form candy so i am forced to pay a lot more for duties and handling making them way more expensive that from my vet! What a rip off"

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5/5

2018-09-08

Relieved it wasn't a scam. VERY PLEASED with product

"When I ordered this,I was happy to have found a place to get it without having to take my sketchy anxious cat to the vet to get it.
After it was paid and shipped, I got nervous. I read terrible reviews and was worried it would be knock off stuff. Also anxious that I would never receive it since I lived in Canada.
I just received it. It came from Germany. It was the legit product and may cat seems perfectly fine.
Thank you canada vet for helping me get what I needed for my cat without stressing her out. Will definitely buy from them again.
"

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1/5

2017-08-03

Slow shipping & useless product

"Delivery took 5 weeks, I was unaware that product would NOT be shipped from in Canada. The product, K9 Advantix, was totally ineffectual. I have always used this product in the past and it has ALWAYS worked, the only difference is that in the past I ALWAYS purchased it at my veterinarians office."

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Verified
5/5

2016-03-02

Everything you need

"I have been on a few pet care websites until I found Canadavet and this was by far the best I could find! Everything I was looking for was available and after I had purchased (for a very good price) it arrived very quickly!
Low prices, many products and easy to use
"

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