"Canada Drug Center advertised a price of $28 on a prescription I was paying $38 from elsewhere so I switched to them. The next time I went to order, they wanted to charge me more than $38 so I said I paid $28 last time so they said they’d honor it this time, which made me feel uncertain they would do so next time.

Was paying $55 in the US for 270 tablets of another prescription. Sent in my Rx to them with the 270 tabs and they sent me 120 tabs for $90 plus shipping and refused to send me another 120 for free when I realized the error. So I paid double for less than 1/2 as much. This only occurred because I had just moved and didn’t have a new pharmacy yet.

They can do this to me once. Never again. This is not a sustainable business model. Going back to my old online pharmacy."

"I have been a customer of CDC for the last 5 years, when I got placed on crestor which no US insurance will pay for. So I have been getting it from CDC without issue until last year. I always compare prices and use their "price beat" feature. But last year, without my authorization, they charged my card over $80 after they agreed to $6. They sent me a refund check for the difference, but it cost me $7 just to cash the foreign check. But prior to that, I had to jump through hoops to defend the price beat.
Today, I did another price beat for a refill and they denied it, claiming the competitor was not **** certified. But it was easy to verify that it was indeed certified. I gave them another competitor, then they flat out told me they are not going to beat the price and offered me a price double the competitor. After I explained false advertising to the customer support, and after she "spoke" to her manager, and after wasting 30 minutes on the phone. We haggled the price and she took a couple dollars off her previous offer which was still a drop in the bucket. She cancelled my order. Exhausted, I paid the $17.50 even though their price beat was less than $4. They even refused to MATCH the competitor! Geez! I explained they are damaging their reputation. Then I did research and found their reputation was already poor.

I accepted the offer only because I paid $70 for lifetime shipping. I asked if they would refund this due to their false advertising, they refused to refund my lifetime shipping. I will look for an honest pharmacy, but may just stick to the US criminal pharmacy enterprise.

Bottom line: you will get your drugs... with a hastle. Do research before you commit to a pharmacy."

"I’ve been a customer of Canadadrugcenter.com for around 3 years and have seen a slow decline in the service. I started when they could no longer accept Credit Cards and it became harder to understand the Indian Call Center employee’s accents. The problem I have now is a package of medication they sent me has gone missing. The USPS tracking states it was delivered to my mailbox, however, it wasn’t.
On the Canadadrugcenter.com Web site, they advise if the medication does not arrive they will replace it as they don’t want to see any customers without their medication.
I called them this morning to advise the medication did not arrive and USPS now admits they delivered it to the wrong address, however, have been unable to recover it. They want to charge me a $25.00 reshipping fee. It appears they forgot to put this on the Web site. I decline their offer and will move my business to a different supplier.
"

"Terrible customer service, the second time purchase takes more than two months with 3 separate payment requests - shipping cost, miscalculated price etc and make the process even longer for a dying patient. No way to get a hold on the supervisor or whoever in charge of the service department. DONT CARE ABOUT PATIENT BUT MONEY!"

"Placed an order on 6/14 which they said would ship within 3 business days. It actually took 20 business days to receive an email that said that it had just shipped. Total Time to wait for order was 35 Business Days!

Spoke to the Customer Service Manager who was Norman and he said they would give me a $15 credit for future orders. That doesn't help at all!!

There was no communication that our order was delayed! Crappy service!!!"

"I have been buying from these guys for years. About 3 years ago they began a downhill trip and have done nothing but pick up speed. This place does not even deserve one star. My last experience is defiantly my last. The only reason I've lasted this long is I bought the lifetime free shipping plan. So about a week after I placed a refill order I get a call from my Dr's office explaining that CDC had called looking for a prescription for an OTC allergy pill I take. After I straightened that out they said I had to send in another voided check. Not sure what they did with the last info they had on file for two years. They don't have a system for contacting you, so if theres an issue with your order, and there is EVERY time, its up to you to find out why. As I write this on June 15th, I'm still waiting for my order I placed on April 16th. And yes I need these meds, but what do they care. I'm done with these fools. Shame on me for putting up with them this long."

"Tried to refill order, told that they do not take any credit cards. Arrogant, poorly trained person on phone. Called back next day by Supervisor, also arrogant. Said that they take American Express, but not Visa or MasterCard. Her explanation for contradicting the previous rep. is that "She is being trained". In the meantime, I found another source (MedExpress.com) that took two minutes to complete the order, and was slightly less expensive. When I told the CDC lady that, she said "We've been in business 13 years"... She needs retraining too. Awful customer service... save yourself headaches. Read other peoples' reviews below. I've never seen such uniform criticism."

"DO NOT ORDER FROM CANADA DRUG CENTER.
Order placed 10/21/2016. It is now 11/13/2016, still waiting to hear back from them regarding my order. I supplied ALL information and details for this order to be shipped immediately... NO DEAL. . . still waiting. Nothing but computers to talk to. The order is "in processing" (what the HELL does that mean?) ... I am trying to cancel but will be damned if I pay $30 to cancel an order because THEY dropped the ball and didn't get it taken care of. YES I am ticked. I will not order from them again. POOR customer service. LIES in their emails. Nothing positive to say but they did gather all of my information TWICE .... DO NOT FALL INTO THEIR PIT OF LIES and misrepresentations!!!
THEY DO NOT DESERVE ANY STARS BUT A REQUIREMENT OF 1 STAR is required to post a HORRIBLE REVIEW."

"After jumping through all their hoops in the last conversation they promised heart meds would be shipped the next day. We paid expedited shipping PLUS twice as much per prescription to get from Canada instead of UK so that we could get in the 4-7 days they promised. They didn't even ship till 8 days later, not the next day as promised!!! Now they say it's still 7 another days before the meds can arrive. BEWARE!!! They required money order too so there is no cancelling. SCAM!!!"

"The medication I need to breathe was supposedly shipped on March 13 (10 days after I ordered it) from Istanbul Turkey not Canada! Is that misleading or what? It is now April 10th and it still has not arrived- 38 days after it was ordered. They make all kinds of excuses. A rude "customer service" rep even called to chew me out for being impatient. "We're an international pharmaceutical company. Your presciption will be there in 8-15 business days." RIIIIIGHT. I'll live without air until then. Stay away from this outfit."

"Terrible customer service. Told me they could not fill the order because they did not know what a box was. Told them what a box was in the US. Said they would contact the doctor immediately, could not take my word for it. THREE days later, they said they had just tried to call the doctor but the office was closed. DUH, Eastern time??
Totally useless, stupid and lousy service. Avoid this bunch."

"Fantastic company. I have been doing business with them for 5 years and have never had a complaint. I am told where the drugs are coming from(India) and have never waited longer than the time I was told it would take me to get my prescription. The only thing that makes me curious is they are pressing for check or money order rather than credit card because they would like to avoid the CC fees. "

"This is a company you want to away from ordering products outside of the US. Service is lousy,they tell you one thing to get the order once you've place it no one really cares until you expedite and discover the order was never placed. Sold me a free shipping charges, when they could not deliver the products and requested a refund for a service that was never used, I was told that's their policy and would not want to provide their terms and conditions. Stay away from getting frustration from there call center and expediting. Talk to their manager, would not do the right thing instead he would rather I filed my complaint here and advertise to others instead of doing the right thing. "

"Beacuse of poor performance, I suspect that products from the CDC are fake.

But the worst part of dealing with this company is the ENDLESS emails (2-3 per day) for refill requests from many other drug companies. All are from unique addresses so blocking them does not stop them.... they just keep coming. Then there are the and 2-3 phone calls per week seeking refills. All are from indian call centers. I have received at least 100 calls and i cannot get themm to stop.

STAY AWAY from this company!

Frustrated "

"Wish I would have read this page before I dealt with them. I ordered a prescription with them and cancelled in the next morning at 6AM because it had been filled by another pharmacy (crossed lines with my husband). I sent them complete information stating the script had already been filled and shipped to me. They then told me that they did not think they could cancel the order because it had already been sent to their pharmacy for fulfillment.

I emailed them again and let them know that the prescription was no longer valid and that I would not accept an illegal shipment of prescription drugs. I also informed them I would dispute the charge on my card if they charged me for the script.

That day, they charged my card. I again emailed them and let them know I would not accept receipt.

They emailed me 2 days later telling me the drugs were being shipped to me.

This place is a scam and just out to make money."