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Verified
1/5

2015-04-28

"They sent me a defective wireless receiver which took a while for me to receive. "

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Verified
1/5

2013-10-26

"By far the worst experience I had with online purchasing. I bought two Cisco routers from them at $845 and they offered free shipping through UPS. The tracking number shows it was shipped to my home address to a person named "Christy" at front desk. I contacted both UPS and the company and told them that there is no one by the name "Christy" living in the house or person with that name that I know and my house has no front desk. They completely ignored what I said and kept arguing the tracking number shows it already shipped and didn't even do investigation on it. I ended up got charged for $845 without even receive the items. I hope they enjoy ripping me off and get my $845 for free. I filed the BBB claim and PayPal against them. By far the worst shipping company UPS and worst online shopping store (CanBUyIT) that I ever encountered.

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updated:
On Tuesday the emailed me asking me if I want them to reship the two items or I want a refund. I quickly replied to them that I want my money back since I don't want anything to do with this company and UPS. I didn't hear back from them so a day later I sent an email asking them when are they going to refund my money and they quickly replied in 1-2 days. Two days passed by and I didn't hear from them and I didn't receive my refund so I emailed them telling them to refund my money. They said they can't refund my money unless I close PayPal dispute first since PayPal withheld the money. Now this is load of crap because if I close the dispute, they will not refund my money and I can't reopen the dispute against them so I told them no until they refund my money. They pushed hard trying to get me close the PayPal dispute before they can refund my money and they said it is impossible for them to refund my money without closing the dispute first. It's all LIES, I recommend everyone not to listen and close the dispute. Once you close the dispute, you will never receive the refund and you can't even reopen the dispute against them. This is very unethical business practice from this company. All buyers need to beware of this very horrible company and stay away from them.
"

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