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Verified
1/5

2004-07-10

"After placing an order for a Minolta Diamge f100 as advertised,I got a call.It wa Camerafoless on fon.I said who what Cameras for less was giving me a follow up call.The call was to buy memory cards batteries camera bag warrenty etc etc etc.I said no thanks and the sales ass. told me the camera was now out of stock. 10 people came into the store to buy one today alone!He said he would send me a new one.I asked Brand new he replied"res ran new>"I then waited 4 days latter i received a brown box with the advertised minolta digital camera in a plastic bag.OK.The owners manuel was highlighted and written all over .I put batteries in the camera and I it got very hot but did not work.It was a defective refurb.I called cameras for less and they said they sell only good cameras.I asked about returns they said listen only good camera good camera.I was hung up on .Anybody that wants to purchase a new camera here go elsewere.If you do not believe me call customer service.Call the 1 800 number and ask if it is a new camera youll get a surprise in the mail.A broken dirty used camera.I will get my money back from these guys they owe me a refund and I will try hard to get my hard earned cash back.After calling Minolta I found out that the camera I had purchased was a Sri lanka refurbished model with parts from viet nam.Not a good expierence to say the least."

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Verified
1/5

2004-05-17

"Ordered new camera, received used, dirty camera with serial numbers stripped from box and no original packaging. After returning with terse letter, a full refund (except for my cost of return shipping) was issued."

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
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Verified
1/5

2004-03-30

"I placed an order for an advertised "BRAND NEW" Nikon Coolpix990 with Nikon 1 yr warranty at cameraforless.com and after 13 days, emailed to see if it was shipped. The camera got sent the next day and arrived 4 days later. The box arrived containing a Coolpix camera, but it WAS NOT NEW. There was dirt on the camera, AC adapter, USB cable, and the CDs were scratched. They included a camera case for 'free' but it has no strap, and the strap that came with the camera is ripped. The English manual is dirty and has penmarks, and the cover is ripped off. While the camera works and the price was good, the Nikon 1 yr warranty is not valid because it is not a new camera. Other (one-star) reviewers of the company have had similar experience. If you are expecting a new camera, don't be shocked when a slightly battered camera appears. They may have good prices and include extra things but the only BRAND NEW thing in our shipment were the batteries and lens cover."

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
4/5

2004-03-18

"After doing a few days worth of research I decided on a samsung scd23 digital mini dv camcorder ,
I was going to buy?but now I needed to find a reliable source to order from. After reading this companies reviews and a few others, I decided to call Cameraforless.com I am happy that I did!
I was treated politely and the sale guys know their stuff?
all my items came exactly as
described over the phone? and I am very pleased, i called samsung to confirm that is has a 1 year warranty because they honor a 1 year warrnty just on new cameras and they said yes!
its unbeliveable how they can sell a brand new sealed camera with a 1 year warranty for cheaper from the other sellers on refurbished!
"

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Verified
5/5

2004-02-16

"No reason to worry when you buy from cameraforless.com. I did anf they truly exceeded my expectations. After I ordered i got an email that provided me with my cameras tracking number. I can not say thank you enough times for the piece of mind this provided me. "

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Verified
5/5

2004-02-15

"A++++ Transaction top notch retailer read on..... I shopped the Olympus C750 Ultra Zoom for about 1 month and investigated all of the online outlets. Everyone needs to understand the cheapest price means nothing and can actually work against you. Those cheap outlets are going to try and aggressively sell you accessories that you don?t need and when you don?t bite then suddenly your product is unavailable. Megastore does not do this and I found I actual got more accessories than was advertised. Namely, the RM-1 remote control, which was not advertised as an accessory on their website but goes for $25 dollars on EBAY. I will do business again with this retailer and found the transaction painless with tracking numbers sent instantly and friendly sales staff"

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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Resolving problems
Being trustworthy
Being knowledgeable
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1/5

2003-12-07

"After you place an order they call you and try to get you to purchase accessories and an extended warranty. If you refuse, your item is out of stock and they only sell "kits" with the warranty included for an additional $50 or so."

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Verified
1/5

2003-11-20

"BUYERS BEWARE!

We ordered the Panasonic PV-DV53 advertised at $282.90 on 11-17-03. We received a confirmation of this price and the order on the same day. On 11-19-03, we got an E-mail to call the company (our expense, long distance.)

On 11-20-03, I called and after a number of holds, was given a salesman. When he began a pitch, I explained that our budget was strained for this gift, and that we would not be buying anything additional. At that time, he informed me that there was an error in the pricing, "Not our fault." If I wanted the camera, it would be $35.00 more.

When I complained, he hung up on me. On a subsequent call, I cancelled the order, although he claimed that the order had never gone through and that we had never been charged. I hope that this is the case.

Since the advertised pricing on this camera remains (and is as of this writing) $282.90 (the price they claimed was an error), I find it difficult to believe that there was an actual error.

I would urge potential buyers to consider my problem before ordering.

"

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Variety of brands and products offered
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Verified
1/5

2003-11-14

"I bought an Olympus c-5050z as NEW for $574.90 in June 2003.
When it needed repair, Olympus told me that it was a REFURBISHRD camera and the REFURBISHED warantee had expired. I am now looking into what action I can take against them.
"

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Verified
1/5

2003-11-06

"have paid Nikon lens 24-120mm USD 381.28 and never got item or money back.
Payment was done through Paypal for lens order confirmation # 1359. Promised me several times that lens was sent, didn't never tell AWB # and finally they said lens was lost and would return money. Haver never received money back.

Don't buy by this retailer. It's a big FRAUD only.
Will go to police soon.

Regards,
Harald
"

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
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Verified
1/5

2003-10-07

"Extremely shady. They list cameras as being brand new, factory sealed but when my 5700 arrived and I got suspicious and called Nikon it turned out to be refurbished. They denied this up and down and never finally came clean and admitted it. They also list accessories to buy for your Nikon 5700 and one of them is a 3 year warranty for $48. Great, I thought, and added that to my cart. It is a warranty for a camera under $500. I am in the process of fighting them to try and get the correct one (for a camera under $1,000).
All in all the worst company I have dealt with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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1/5

2003-07-31

"I placed an order for a Nikon Coolpix 4500 Digital Camera. I used my credit card and ordered online.
When they called the next day to verify my order they tried to sell me items that I did not want. So I did not purchase any additional items. Later, they then emailed me and said that their credit card processing was down to pay with Paypal. I could not do this so they canceled my order. When I emailed and asked for email confirmation that my order had been canceled. I never heard from them.
"

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1/5

2003-07-16

"This company has "ZERO" customer service and satisfaction, no return policy even though written on wedsite, refuses to give address for returns and you can not speak to anyone higher than a sales person. The worst on-line experience I have ever had."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-07-07

"Retailer lied about the product being sold. when i called back to discuss this the salesman told me to call back in a week and hung up on me. i called back to receive a confirmation number to return the product and he would not give me one. i would never do businesses with these people again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
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Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

2/5

2003-06-04

"I purchased an Olympus C4040 Digital Camera from Cameras for less. I got a great deal on the camera. However, I also purchased a 5 year warranty. It was listed on my invoice as an 5 year extended warranty $800.00. I received the warranty with the camera and the warranty states 5 year digital under $500 warranty. I contacted Mack, the company on the warranty because I was told by Hershel at cameras for less that the $500 and $800 warranties were the same. The sales department at Mack says they have two warranties. one for under $1000.00 and one for under 500.00. While I bought the camera new for just under $500.00 the camera actually retails for just under $800.00. I re-contacted Cameras for less and talked again with Hershel. He explained to me that this is all I need. I have doubts that I was given the correct warranty for what I was charged. I am now leary of doing additional business with this company as I did not recieve an explaination suitable enough for me. As for the camera I'm very happy with the purchase and the delivery."

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Is easy to do business with
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products on-time
Ease of checking delivery status
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Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use