ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-11-04

"Web order was smooth and nicely laid out. Tracking link was provided via email. Merchandise was shipped DHL Worldmail and arrived two days later. Free shipping and no PST was a nice saving. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-11-11

"I recently purchased a Kodak DX7590 digital camera bundle from Camera-Warehouse. Here are my comments/review:

Website: Straight forward and easy to navigate. Checkout is simple too, they even accept bank transfers if you don't have/want to use a credit card. They accept Visa and M-C. The nicest feature is obviously their "Live Chat". They were very kind and answered all my questions. They also confirmed what's in stock and what's not (the battery was B/O).

Pricing: Their prices are excellent. Their strenght is definitely the bundles they create for each camera. For example, I saw the DX7590 at Henry's camera shop for 599.99$. Camera-Warehouse had the DX7590 bundled with a 512MB SD card (89$ worth) + extra lithium battery (39$ worth) for 629.99$ INCLUDING SHIPPING. On top of that, I only paid GST because they're located in B.C. and I am in Ontario. I basically saved over 140$ with this deal!!

Shipping: The battery was B/O until 11/12 so they offered me to ship the camera and the memory card right away and the battery later at no extra charge. They were suppose to ship everything from Toronto but they ran out of stock over the week-end so they shipped the camera from their Richmond, B.C. depot, using UPS express next day delivery and I got the SD card from Toronto with Purolator. I placed my order on friday at 3pm and received everything the next monday morning!! WOW!

OVERALL EXPERIENCE: I would definitely recommend this on-line store. Great price, great service, excellent communication and fast shipping. Don't know what to ask for more...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability