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Verified
1/5

2005-12-06

"I bought a cemera for $209 on 7/10/2005 and never got my camera till today 06/12/2005. They charged me $228.99 which also more than my original purchase of $209. They never sent me e-mail with tracking information of shipment. I called them and was on hold for almost an hour each time with no result. The phone numbers are disconnected. I guess all of this happened because I didn't buy their camera package (with memory card, bag and cleaner ). Never buy from Bestdigital.com or Camera unlimited. They really suck.See below my purchase details


Order Details Quantity Name Price Total
1 FinePix F-450 Zoom Digital Camera
Total $209.00
Sales Department
Our Number is 1-***-***-****
or you may reach us at 1-***-***-****
you may email us at ****@****
Our sales department is open:
Monday - Thursday: 9:30am to 8:30pm est.
Friday: 9:30am to 3:30pm est.
Sunday: 10am to 6:30pm est.
Saturday: Closed
BestChoiceDigital.com
2071 Flatbush Avenue
Suite #191
Brooklyn, NY 11234
USA
"

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Variety of brands and products offered
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Ease of ordering online
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-07-28

"Completely unreliable. Bordering on outright fraud."

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Value the company offers
Is committed to quality products and services
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Verified
5/5

2005-07-02

"BestChoiceDigital has changed to this store. The phone number of CameraUnlimited is now posted on BestChoiceDigital's web site. This is a clear indicator that all reviews for BestChoiceDigital are true for this store as well. I have not had contact to Camera Unlimited, but I did place an order with Best Choice Digital right before they changed to Camera Unlimited."

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Overall quality of the company
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Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
1/5

2004-05-28

"Do not buy ANYTHING from these jokers. I paid $7500 for goods I never got. Staff members lied (they said the order had been shipped - it hadn't), I was left on hold for half an hour at a time (calling from the UK) on three different occasions, they never answered my e-mails, and eventually just hung the phone up. I am now having to fight to get my money back. YOU HAVE BEEN WARNED! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-04-13

"This company (Camera Unlimited) does not reply to my mail requests (3 emails) for delivery status. I also waited 45 minutes at the phone and no one from them picks up the phone.

4/22/2004

Until today, I did not hear from them - they just totally ignored me. So, I canceled my order and with the way they were, I will never order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Overall technical support
Being easy to reach
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site being easy to use
Web site reliability