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1/5

2014-06-10

""I found a great price on a Nikon P600 Camera for 299.00. ( I thought)I ordered it and they informed me to call to confirm my order. I called and the sales guy (that barley could speak English) and he verified my zip code and then asked me if I wanted the HD Battery? I said the one that comes with it. He said it doesn’t come with one. I advised him that I had ordered a case and battery. Then he asked me if I wanted the Malaysian or the US built Camera. I said the one for 299.00 and he said it is the cheap one, the US built was 499.00. I advised him to cancel the order. AJRichie is a scam Company and not truthful and present a product that is not what it says."

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Verified
3/5

2014-04-02

"I found a great price on a Cannon Proshot S110. I ordered it and they informed me to call to confirm my order. I called and the sales guy mentioned that my camera came with a demo battery and that is the reason why it was so cheap. I felt a little cheated, but with the addition of a upgrade to the battery that I expected to receive in the first place, the price was about normal. I received the battery in the box, there was no indication that it was the upgraded battery, plus i received a silver camera when i ordered a black.

it was new, so no worries there, but i called to find out what happened. it was a mistake, and they sent me an 8 hour battery at no charge for the inconvenience. everyone makes mistakes, it's how they deal with it that matters. a happy customer here. Jeffery Walker was the customer rep and was more helpful than ever imagined
"

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slv
Verified
1/5

2013-04-05

"I just purchased a Nikon D3100 with a Nikon 18-55mm VR lens for $449.99. I took it out on a very important professional photo shoot and the camera shutter release only went off about 50% of the time. I can't tell how many great shots I missed!

After the photo shoot, I brought my camera into a huge camera shop that I've used in the past and had one of their salesman look at my camera. After testing it, he said, "Return it!!"

I just took it to UPS to "exchange" it after calling AJRichies. I had to pay $19 to have it shipped back (slowest ground service). I am exchanging the camera instead of returning it, that was the only choice I was given since I had opened the camera and accessories.

I think, after having read other reviews on this resellerratings.com that the camera I purchased was not new, but instead was refurbished and repackaged as new. I can only hope that the next camera I order from them for my exchange is in perfect working condition. If not, I will be extremely upset and will stop at nothing to get a "return" this time and get my money back in a timely fashion. In summary, don't be enticed by their low prices like I was. Don't order from them!
"

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Verified
1/5

2013-01-08

"Decent price and ok overall experience. Customer support sucks, they sell refurbished products branded as new."

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Verified
1/5

2012-12-15

"I purchased a camera using this companies on-line system. The showed the camera in stock. I ordered on 12/2' they have a commitmtent statement that you receive item in 7to 10 days. After 10 days i had received no updates. I tried calling their 800# to get a status, the phone line said it was out of order, i emailed to get a status and received a response to call during business hours, which I had. (during this time they have not charged my credit card). Next day call during office hours and got through to voice recording and stayed on hold for over 30 minutes. I next went to an on-line review web site and rated AJ Richies with a negative rating. Next day recieve a call from customer service manage Rob, he apologiesd and said they had phone problems and would get the camera shipped out within 24 hours if i would change my review to positive. I agreed, the next day i recieve an update with a UPS tracking that a package lable had been generated. They then charged my credit card. Four days pass and there is no update on the UPS tacking site. I called UPS and after they traced the package that they never picked up a package that the shipper AJ Richies had just generated a lable but had not tendered the package over to UPS. Since then 5days have past and i have called 3times withour success. And have sent 5 emails with no response. I tried to update my review on the on-line review website but your not able to update once you change it a second time. Apparently AJRichie knows that."

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Verified
1/5

2012-06-05

""SCAM!! SCAM!! SCAM!! Go to any scam reporting site and you will see horrible stories (all the same) posting about this company for about the last 5 years. Please note that this company had a 1-star rating that was brought up significantly when there were suddenly a dozen positive reviews posted consecutively all within one day. They operate under AJRichies, as well as CameraPromo.com and I have heard they have other sites. They A) advertise false prices B) Bait and switch C) Ring your card for more than you approve D) have fake phone numbers, fake fax numbers and fake physical addresses and E) will send you a cheap knock off and you will not be able to get a hold of anyone to return. YOU HAVE BEEN WARNED!!!" "

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