ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.65/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
4.69/5
Verified
5/5

2015-07-15

"What a great company to work with. If you own a computer you need this service. They are prompt and are great problem solvers. I like their remote service and if you need for them to come out to your home or office, they offer quick service. All the people I have worked with for years now are pleasant and very understanding to your computer problems. I have told family and friends about Nerds on Call and all have been happy with their service. It is nice to know if you have computer problems they are there only a click or phone call away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-07-13

"I was having trouble with computer. Houston was most helpful in solving the problem with my emails not sending."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-07-02

"thanks, so much for helping me keep my computer clean. it makes me fell safe to know that i have a clear computer to be able to send the daily bible readings and devotions to my family and friends, also to email . you are so patient and polite. you do an excellent job. It is wonderful to be able to be able to call you every month to clean up my computer. Fern "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-25

"Nerds does it again!! My PC was long overdue for maintenance. The rep listened to what I wanted and dealt with a specific issue. The service was quick and efficient. I have recommended their service to several friends who have also utilized them and not been disappointed. Thanks again Nerds!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-13

"When I was out in Oregon, I used Nerds On Call. I was so pleased with them that I continued using them when I returned to my home in Florida. They are professional, prompt, and efficient. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-20

"Callnerds.com was able to fix our problem remotely with no additions charges then our monthly service plan. Quinton and Joshua were awesome! They were also patient, answering all our questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-06

"I have a monthly service with Nerds, and the are terrific. I had some malware issues today, and they were able to solve the problem remotely, and very quickly. They are more than worth what I pay every month as every time I have a problem, they solve it with no hassle. Great work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges