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Verified
1/5

2010-04-17

"I wish I had reviewed this site before ordering from cachingbox.com. I placed an order, received a confirmation, and my credit card was charged. After waiting 2 weeks without receiving my order I sent an email. The response was:

Order Refunded... "Processing Delay. Refund initiated today. Will reflect credit card within 2-3 business days".

I sent another email indicating I did not want to cancel my order but received no reply. I sent one more and got the following response:

"There was a delay because of inventory issues with the distributor that we buy from. They still do not have the product, so I refunded the order because I was not able to ship out the necessary product."

No apologies and no attempt to retain my business. I strongly recommend against ordering from cachingbox.com!
"

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Verified
1/5

2010-03-11

"Ordered some geocaching supplies. The merchant charged my credit card immediately. A couple weeks went by and no supplies. I sent them an email asking for a status. No status. So here I am over a month later, no email status, no phone number to call them and no merchandise. Will be going to the bank looking for a refund. Horrible transaction. Hope nobody else gets burnt."

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Verified
1/5

2009-10-22

"Don't waste your time with CachingBox. I placed an order with them, and paid using Paypal. Paypal sent a confirmation. After two weeks, I never got any email from CachingBox, so I sent an email asking the status of my order. Still no response. Within a week, I sent two more emails, again with no response. Finally, I filed a claim with Paypal and soon after received a refund from CachingBox, again with no communication. Evidently, they don't want any business."

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