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Verified
5/5

2005-12-25

"Excellent service from this company. I placed an order on a Sunday for a SCSI cable (which a lot of stores did not even have). Price for the cable was right in the ballpark and shipping reasonable. Item arrived 3 days later, even with standard shipping. Hooked it up and it worked perfectly. Very satisfied with this company and my purchase from them. This is how Internet sales should be."

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