ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified CableMAX Computer Cable Super Store Shopper
Verified
5/5

2014-09-11

"Just recieved my Cablemax USB to Serial adapter and it works Great, easy to install and configure. Thank you Cablemax!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2008-01-22

"aka- cabelmax.com, esatacables.com

Their website and email confirmation both indicate "ships same day" for the items I ordered. Then I get an email after ordering that the items will not be available for two weeks! Hopefully I really get them. I will update in two weeks to let others know, but so far I am not pleased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-02-03

"Web site inconsistently call itself CableMax, Quality Cable, Florida Computers, and Securesite.

Merchandise was not received, or charged. Order tracking link didn't work. Two email inquiries 1 unanswered the other rejected by their mail server -- until more than 2 weeks later when they emailed a complete itemization of my order with the notation "order cancelled." No explanation why -- from a "do not reply" address.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-02-24

"I placed an order with this store for a couple of USB serial adaptors, some weeks ago now and other than the web page with the order confirmation (that I printed), I have no other response from them nor have I received the goods ordered.

I have tried to go to their order tracking page, but when I click on the tracking button, the webpage does not seem to work or respond in any way.

Today I have tried to contact them on the email addresses from the contacts page, but I get a message back that the mail server requires authentication:

User - (503 This mail server requires authentication. Please check your mail client settings.)

SO I am not sure what is going on with this place. Are they still alive?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
N/A

4/5

2003-02-13

"got what i needed, arrived on time, can't complain!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process