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Product & services pricing
3.91/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.04/5
Customer service:
4.18/5
Return/Replacement policy:
3.87/5


Verified
5/5

2024-05-13

My designer was great

"I had the pleasure of working with Jennifer Barnes who helped me design my kitchen remodel. Jennifer was very responsive to my emails and offered helpful advice. She made a confusing remodel easy with the kitchen design she made for me new kitchen cabinets. Because of her assistant I was able to order my cabinets with confidence, knowing I bought the right cabinets for my kitchen."

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Verified
5/5

2024-05-11

Beautiful

"great sizes; can customize all that you need"


Verified
5/5

2024-05-10

Travis is great

"Travis andrews is the only reason I came back to this company"


Verified
4/5

2024-05-09

These are the nicest samples I’ve found!!

"I love maple wood and these cabinets must be great quality!"


Verified
2/5

2023-03-20

Wood Repair

"Although the most recent shipment appeared to be in tact at the time of receipt, there was a great deal of damage when the cabinets were received, including dents, scratches, loose joints, etc. This leads us to believe that the cabinets were damaged prior to shipping or not properly packaged.

We did not file a claim because, based on prior experience, damage replacements take just as long as the original order to arrive; except for small pieces, replacement orders are not rushed. We had to correct the problems ourselves in order to keep our time and quality commitments to our customers, costing time and money. The back end customer service team is very non plussed with regard to promptly rectifying quality issues.

Without the great front end customer service from Vanessa, our business would have been taken elsewhere by now. We are currently seeking other options for sourcing our cabinet needs going forward.
"


Verified
1/5

2024-05-06

$29.00 for shipping a touchup pen!

"what a total scam. Only place I can find the color needed. 30 dollar pen and 29 bucks to ship it... what a SCAM! Literally a 2-5 dollar UPS or USPS shipment."


Verified
5/5

2024-05-01

Awesome Design Process

"being an architect and deciding to redesign our kitchen was not something I was looking forward to. However, being an amateur cook the redesign was more appealing :-). The online design tool is very intuitive and easy to use. Having the correct dimensions is critical of course, but once you have them its an easy process of inputting into the software. I created multiple layouts by copying previous designs and modifying them, which again, was simple. However, admittedly, although Im an architect, I have a general sense of kitchen design but Im not that well versed in proper spacing and all the options. This is where the kitchen designer comes in. Once I had a general layout that I was happy with I began working with a cabinets.com designer. I had the great pleasure of working with Sara C. She was absolutely AMAZING. It was a long process, because of the changes I made along the way. But at each change Sara was super accommodating and always offered suggestions and came through with revised plans and 3D drawings. I just placed the order and very excited to get this project going. "


Verified
5/5

2024-05-06

Awesome service

"I found this website because I was looking for free online kitchen design software. This was so much more! Our designer (Drew) went through several revisions with us and made sure we were happy with everything. He even made some design suggestions that were perfect for what we wanted. I would use this service and company a million times. It was so easy and so helpful to have a person looking at my design and making recommendations. I can't want to see it all in place! And the price was amazing, we got them during a sale and it saved us almost $10,000. Thanks again!"


Verified
5/5

2024-05-04

Easy shopp

"Your site was extremely easy to navigate and hopefully the cabinet quality will be as good as advertised. We are looking forward to getting these cabinets and installing them and ordering a complete set of kitchen cabinets after this "


Verified
5/5

2024-05-04

Easy Peasy

"I ordered samples to see if they will match my existing cabinets for our remodel. Prices seem good and I really like the fact I can modify the depth of the base cabinets"


Verified
5/5

2024-05-04

Great service

"Aaron was a wonderful help. He was patient and made good suggestions. "


Verified
5/5

2024-05-03

New Kitchen

"Website made it easy to design our new Kitchen. Fast friendly communications from both Jose and Jennifer. Great teamwork."


Verified
3/5

2024-05-03

Cabinet design

"We certainly like the product quality and the ease of their on-line design tools and cabinet ordering system.

I did have guts with trying to get their designer to order the cabinet I wanted. Three times I explained the distance from the wall to the center of the sink window being 65 inches. So A 21 inch cabinet and 2 feet of dishwasher space and 1/2 of a three foot wide sink basin is 63 inches. With a 1 1/2 inch wall spacer and say 1/2 inch for dishwasher room you get 65 inches. Exactly the center of the window sink. I was told three times it would not fit and she wanted to reduce the 21 inch base cabinet to 18 inches. So frustrating I was annoyed and didn't want to give Cabinets.com the order. Because I liked their cabinet color choices I did order but changed to a 21 inch wide cabinet on the detailed order list.

I am a home builder and a degreed civil engineer, I was taught how to read a tape measure a long time ago. The on-line designer should learn how to listen.
"

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Verified
4/5

2024-05-03

Impressed so far

"I have just nearly completed the design process and so far I am just delighted! "

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Verified
1/5

2024-05-02

Ready : Fire : Aim :)

"My experience with the online ordering was excellent, their follow-up to inform me that my order was "in production" was fast and efficient. However It would be nice to actually receive my order prior to receiving a request for a customer review. I would be more than happy to give a review after receipt of order :)"

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