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Product & services pricing
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Chance of future purchase:
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Return/Replacement policy:
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Verified
5/5

2004-12-30

"I BOUGHT GOODS FROM THIS COMPANY BASED UPON THEIR ADVERTISED UPGRADE OPTION, WENT IN O FIND OUT MORE ABOUT THE PRODUCTS, THE TECHNICAL STAFF WERE PLEASED TO HELP ME AS MUCH AS I WANT AND SPENT THEIR TIME EXPLAINING THE DIFFERENT PRODUCTS, (THEY SPENT A TOTAL OF OVER 30MINS AS I AM HALF DEAF) THE SALE WAS THEN DONE SWIFTLEY AND QUICKLY, AFTER SALES SUPPORT WAS ALSO EXCELLANT AS THEY HELPED ME EVERY TIME I RANG UP FOR HELP WHICH WAS A FEW TIMES AS I HAD ONLY EVER BUILT ONE COMPUTER BEFORE THIS ONE."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-06-10

"great knowledgeble service, quick next day delivery and well packaged........................................"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-06-10

"Excelent and quick service on return of my faulty motherboard which I returned a week later because of a fault. Excelent company to deal with, friendley staff.

Highly recommended.....* * * * *
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use