"My experience has been awesome and wonderful."
"We just switched to this location and we absolutely love it!!! The kids are learning. We are not stressed at work, they are healthy, eating better lunch meals and have a great routine. Sooo beyond happy we switched thank you providence location!!!"
"Overall positive experience. Pricier than I would like."
"Breath of fresh air, as parents we feel our daughter is safe being enriched and social and ready to conquer milestones in her new school"
"We have had a very positive experience with this school. The teachers and administration are very caring and communicative. Our son loves his teachers and classmates."
"As active duty military, we rarely see our families. Childtime has been family to my 3 year old. She has formed deep bonds with her teachers, is so smart, loves to learn. The care provided from classroom to eating habits, perfecting potty habits, etc has been so helpful. I tell people that Childtime has done a great job raising my daughter. We love Childtime :)"
"Not good. At first we loved childtime. As the months have gone on our concerns have not been addressed. The environment seems to have become unsafe and staff seems unhappy to be there."
"Since switching it has been an adjustment but my son already has his favorites. I have heard/seen a thing or two that made me uncomfortable but it could be chopped up to being an over protective mother. I have tried to get a warmer response out of this schools director as well since we had such a pleasant experience with our last Childtime location but we are still working on that! Otherwise child times are definitely the way to go!"
"My initial tour of the school was very welcoming and warm . I truly enjoyed seeing the teachers interact with the students Also the brightwheel app was a great plus for my family and I . Having a military parent and coming from a in home daycare , I was very concerned . My concerns were eased immediately , even touring other daycares my mind was already made up . Communication is amazing , my sons Teachers are so sweet and I believe love him very much. They are very in tune with his needs as well ."
"Overall I feel my child is well taken care of but recently when I pick him up, his clothes are dirty (from food/spit up) and he has not been changed into clean ones. He has spare clothes available because I know he always spits up. He currently has a “substitute” taking care of him because his regular teacher is out. His regular teacher changes him when needed."
"Experience is awesome! Just praying for an earlier opening time."
"The care has been ok but for the cost I would like my child to receive great care. My child is clean and being feed well but I would like to see the teachers enjoying their job more, cleaning the storage closet where we put our car seats in, clean the room walls, organize, and not allow the children to cry more than a couple minutes. My main issue is I want to feel the teachers enjoy and love all the kids in the room and in many occasions I dont feel that. Also I was told the classroom has cameras and ever since our first day, the cameras have been down."
"Fix your broken things in a timely manner. Phones, brightwheel, and door are always broken. Air conditioning was broken for about a month"
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?”
"It’s been a great school for May daughter"
"I like the school because of teachers. But because of lots of students I feel there is no individual attention other than for diaper. I feel child's class is understaffed. I would stay here if there is more one on one time with kids. Help them develop language skills. Different foods that kids would like to eat. My main concern is only food. Otherwise I'm good."
"I would not recommend this child care facility to anyone. I got my son out of there as quickly as possible. They were not warm towards the children at all. All of the staff there seemed like they were there just for the paycheck. My son screamed every time I dropped him off. His whole temperament changed he got depressed. I got him out of there as quickly as possible and have him at a wonderful church now with happy loving people. He loves his daycare now and never cries when I drop him off. Childtime was also extremely over priced. Please coming from a mother do not bring your child to this daycare if they are an infant. "
A rep from Childtime - 1506 Kempsvil, LearningCareGroupCL, has responded:
“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 866-244-5384 so they may connect you with regional management?”