"i cannot rate 100% that we love this school. we like certain aspects however we have been on waitlists for other schools with better structure."

"At first I really thought it was a good school but now they neglect my child and treat her different from other children . Never address anything my child has a problem with and little to no communication with the parents"

"Very satisfied! With the care, and curriculum provided to my Babygirl."

"Up until a few months ago, everything was fine. I am very upset with how investigations are done and the results showing that the teacher is aided with. There should be a zero tolerance policy for harming a child."

"Face to face interaction with the original Brandi’s place staff is always fantastic. The change in staffing since have been average"

"It was great at first and now with the consistency of unresolved concerns it has led us to withdraw."

"My children love attending Childtime! I know that when they are at daycare they are safe, loved, well cared for, and learn lots of new things. It is expensive, but it is worth the money."

"It's okay but it was far better as Brandi's place. Since the corporate change, there has been much more staff turnover, less flexibility and rising care costs. It is nice that we can live stream, but don't count on the information in the handbook being accurate. Lesson plans don't exist or at best are sporadic for a week."

"Overall I am satisfied. There has been a lot going on at the school with staffing issues but I have felt comfortable sending my child every day. My concerns have been addressed and I am confident with the care."

"My general experience is frustration. Childtime bought out my daughter's previous daycare and to say they missed expectations is an understatement. Communication is sporadic, often confusing or just inaccurate. I am extremely disappointed with the decline in cleanliness, the lack of a curriculum and mortified at how many last minute and frustrating policy changes are. I went from dropping off my kid everyday and feeling confident it was the best decision for her to working from home as much as humanly possible and spending the 4 to 6 work days a month that I have to go to the office in high anxiety and feeling guilty for sending her. My daughter used to run into daycare excited to see her friends, now she sobs. She is bounced from room to room all day, finding her at pick up can be tricky and even though she is 4, starts her day in the infant room, because that's the only room open in the morning. I just want to be able to drop her off in one room with kids her own age and she stay in that room all day."

"Overall it’s a good school. I felt more connected when the old owners had it. But overall the teachers are nice and the director currently is a sweetheart."

"Overall ok. Am not happy that there is no free week of vacation. Don’t like how we pay full price when school is closed a day or two per week due to holidays. Paying full price for holiday weeks especially Thanksgiving and Black Friday closure is unacceptable. I pay full price for 3 days of service and I am forced to either take off work on or find alternate day care on federal holidays or other closed days. So we pay full price plus pay alternate child care. Not right!Vacation weeks should be free as well!"

"It has definitely been waves of emotions, frustrations, and encounters. Some good, some bad."

"I love the school and teachers so far. The staff was very supportive of my son when he first began and trying to make him feel comfortable. Additionally I like that everyday they explain how the day went and engage him in different activities such as painting coloring and playing outside."

"Overall I have been very disappointed. I understand the day and age we are living in, the turnover in staff is not always avoidable but my child's classroom has hardly any consistency. As a parent, I find myself looking in on my child to identify that I do recognize any of the adults in my child's classroom. Not only do I not recognize individuals but when I pickup, no one is forthcoming with whom they are or even to simply share how my child's day was. I do not feel a connection to (most) staff. Additionally, the chaos that seems to take place within the room and lack of structure and curriculum. For months, during summer, my child hardly went outside. Outside play is essential for children to grow and to get energy out. There is no artwork. Not many activities that promote independent thinking and fine motor skills."