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Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2022-04-26

"Very good school with teachers who care for my kids with love and attentiveness"


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2022-04-22

"Love the staff here! I was very anxious to leave my baby as a first time mom but as soon as you walk in, you feel welcomed. They have treated my child like their own."


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2021-08-17

"I have had nothing but positive experiences with all the staff and with the Director, Ms. Destinee. Avery loves going to her class and interacting with her teacher and her friends. The staff goes above and beyond to do extra fun things with the children, that I have not seen at other schools."


Verified Childtime - 3420 Tree Lane Shopper
Verified
3/5

2021-08-13

"I overall feel comfortable and secure sending my son to this school and the most important is that he loves it there. I’ve had good but bad experiences but I love that the director took action as soon as I mentioned the problem to her."


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2021-02-01

"Wonderful experience with both my children"


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2021-01-14

"I haven't been here very long, and the pandemic has really prevented me from seeing the classroom or interacting with the teachers much beyond the phone app and the occasions when his teacher or the school director are closing. But so far everyone has been really friendly, my son always seems to have enjoyed his day, and he seems to definitely be picking up good behaviors there. I really appreciate the extra help the school director gives me when she's able. I do believe she genuinely cares about the children under her care."


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2021-01-14

"We love our school. We were unsettled by a large change in staff during and after the beginning of the pandemic, but things appear to be more stable now, the school appears to be recovering from the changes and we are happy with the positive atmosphere!"


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2021-01-07

"Staff has always been engaged and caring."


Verified Childtime - 3420 Tree Lane Shopper
Verified
4/5

2020-11-20

"Overall, we’ve had a great experience. My children have always been very clearly loved! I’ve had struggles with some of the communication and organization (or lack thereof) from the director and teachers at times. For us, those difficulties are outweighed by what our children experience every day!"


Verified Childtime - 3420 Tree Lane Shopper
Verified
2/5

2019-11-22

"I have personally worked at three different day cares with three different companies, so I am familiar with how they operate, however, I am unsatisfied, overall, with my experience with Childtime. I like my boys' teacher, as she professional and communicates well, but I do not care for the director. I feel that she is deceptive and insincere, and frankly, I do not like interacting with her. At this point, my boys are only there out of convenience."


Rep reply posted 2019-11-25
A rep from Childtime - 3420 Tree Lan, LearningCareGroupCL, has responded:

“We’d like to apologize for your negative experience at our school. We’d like to learn more about your specific situation - please call us at 866-244-5384. We look forward to hearing from you.”


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2019-10-25

"Both of our children have felt very comfortable and safe with all of their teachers and know what is expected out of them. Anytime there has been an issued it gets resolved very quickly and that really matters to me. My children have learned a lot of life skills at their school."


1/5

2019-10-17

Appalled

"I just witnessed a staff member via WatchMeGrow take a spoon out of a child's (not my child) hand, while he was still trying to eat and finish his lunch, and then grabbed his plate and tossed it in the trash. The boy look confused. I know you can't hear what is being said through WatchMeGrow, but judging by that boys reaction, I'd say that he wasn't too happy about that.
I know most daycare's have schedules, but to not meet the needs of the child FIRST, is wrong. I'm pretty sure they can delay their scheduled times by a few minutes so a child can finish eating. I worked in daycare for 3 years, and what I just witnessed is very concerning. I already have my issues with this facility in a previous post. The Childtime website needs a way to contact corporate office, because I have spoken with the director and she tried to blame stuff on stress from Imelda and blow it off. I called her out on that. She didn't say much after that. I told her I'd love to set up a time to meet with her to discuss other concerns that I expressed on brightwheel, but nothing has been arranged yet. Honestly at this point, something else needs to be done.
"

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Rep reply posted 2019-10-22
A rep from Childtime - 3420 Tree Lan, LearningCareGroupCL, has responded:

“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 866-244-5384 so we can discuss this in more detail.”


Verified Childtime - 3420 Tree Lane Shopper
Verified
1/5

2019-10-11

"Not pleasant. My son cannot communicate like a normal 3yr old, he is autistic, and I think that is used as an excuse by his teachers to not give him the same attention he needs and deserves. They should be guiding, teaching, loving, & nurturing him. I do not see that on a daily basis. It took me telling them that in order for them to start doing it. There was no initiative on their behalf. They failed my son. They failed as a teacher. This particular facility is older and needs a serious upgrade. It is cold and unwelcoming. There are no smiles or love in the preschool classrooms. Except for one teacher, the only teacher at this facility that I have seen approach my child with compassion and empathy.Who got on his level to communicate with him.Who smiled at him.Who smiled at me and introduced herself when I met her for the first time, who told me how sweet my son was and how he would hug her.Thats significant because he doesn't do that for everyone. Which says a lot about her character."


Rep reply posted 2019-10-16
A rep from Childtime - 3420 Tree Lan, LearningCareGroupCL, has responded:

“This is upsetting to hear, and not in keeping with our values. Childtime is committed towards ensuring a supportive environment, where everyone is able to enjoy a positive, inclusive and welcoming environment and is enabled to be successful. If you’d like to discuss your experience further, please call us at 866-244-5384.”


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2019-09-27

"All of the teachers we have had have been absolutely phenomenal. They have all been caring and passionate and amazing with my kids. JoDee was also such a great source of calm and reassurance when kids were crazy or having a less than stellar day!"


Verified Childtime - 3420 Tree Lane Shopper
Verified
5/5

2019-09-21

"It's been a great experience. I truly appreciated the time there was a lot of flooding, and they stayed open until my husband picked them up. That memory has left a positive impression on me."