ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2024-01-20

"We are very happy about everything!"


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2023-12-12

"The school Director and staff create a safe and loving dynamic that makes this school a good fit for our family."


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2023-10-25

"Ms. Janet and her team are simply amazing and are great with communication. Would highly recommend to friends and family."


1/5

2023-09-03

The worst experience!

"Let's say if you're looking for a daycare that looks good on the outside, then this is the place. My son attended this daycare since he was seven months old up until he was two and a half. Some teachers would have bad attitudes. They treated "certain" parents with more respect than others. The director had the worst communication problem! My son went on a custody vacation to see his father for the summer.
The entire staff knew about it. Somehow, when my son gets back to Michigan, he is mysteriously unenrolled and has no daycare to come back to. I have been off work for three weeks, scrambling to find childcare for my son because of the lack of communication from the director. No one called me and told me anything about the classrooms filling up. They just left me out to dry in the cold and forced me to take off of work. I received no call and no email to let me know my son lost his spot. I called a week before he returned to ensure his spot and the day he returned. They said they had space. The next thing I knew, they said they didn't, and I should go somewhere else.
This place has failed me! Not to mention, my son had over 20+ incident reports. This place is not worth the high tuition they are charging. Sorry, but this daycare has failed my expectations! I wouldn't recommend this daycare!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Childtime - 500 Renaissance Center Shopper
Verified
4/5

2023-04-27

"Director is excellent. Most of the staff is great!Front desk staff could use training on communication and providing a friendly atmosphere when greeting guests. Not just dry hellos or expressions of being extremely tired and not wanting to be there.Some teachers do a poor job of greeting parents and dealing with young children who May demonstrate some behavioral concerns. Overall, the majority of the staff is welcoming and nice."


Verified Childtime - 500 Renaissance Center Shopper
Verified
3/5

2023-03-18

"I enjoy the communication between the staff and myself, I just wish they would change my son everyday."


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2023-02-18

"Pleasant and welcoming!!! My son LOVES his teacher and the director like they are his family. I couldn't imagine a more sweeter bond!"


Verified Childtime - 500 Renaissance Center Shopper
Verified
4/5

2023-01-06

"Good so far up until this point"


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2022-12-08

"Everyone is pleasant and friendly, patient and respectful to all of the children!!!"


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2022-11-17

"The team is warm and welcoming from the moment we walk in. All teachers say hello to my daughter and the energy is positive."


Verified Childtime - 500 Renaissance Center Shopper
Verified
4/5

2022-09-23

"Pretty good - I wish the price was more affordable and in line with other facilities in the area (which are more than $100 cheaper!)"


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2022-08-03

"Miss Janet is a rockstar. Always with a smile, her care is consistent and genuine. Infant 2 teachers are caring and attentive."


Verified Childtime - 500 Renaissance Center Shopper
Verified
5/5

2022-07-29

"Love the teachers and director! They provide a safe, welcoming and education focus environment for my child."


Verified Childtime - 500 Renaissance Center Shopper
Verified
4/5

2022-07-02

"Very positive so far! I can tell the teachers care about their kids. They have been very helpful explaining everything to me and answering all of my questions. My daughter seems to be comfortable with them so far which makes me happy."


Verified Childtime - 500 Renaissance Center Shopper
Verified
1/5

2022-05-06

"Childtime at the Renaissance are incapable of handling children that require more time and attention"