"It's generally clear from my multiple choice answers, but I am concerned that my child's education is not moving forward as much as her age group should be."
"The director seems a bit racist she doesn't interact with me as a Black Mother she barely says hi and bye but I find her engaging with the Caucasian Parents quite frequently. When I ask her questions about my son the communication is forced andloud it makes me uncomfortable."
"At first, we loved the school. Then administration changed. Then it changed again. Then again. Then again. We've had 5 directors in three years. The most recent two administrative transitions resulted in major staffing turnover. The school educational credentials dropped. If we had an easier opportunity to move to another school, we'd have done it, because the overall management of this school over 3 years has been terrible."
"The staff has been responsive and caring for our child's needs during the initial transition phase and they've been great about communicating how he's progressing and what they observe from him each day."
"We have thoroughly enjoyed our time at Childtime New Center. The teachers are so sweet and compassionate, we feel very reassured with our daughter in their care. Everyone is so friendly and caring to her, we know she’s in good hands while she’s there."
"Communication at the beginning wasn’t the greatest but has improved. We are happy with Brinley’s teachers"
"We are so pleased with our experience at Childtime. Our daughter’s teachers are so kind and caring, their love for the kids really shows in their work and care. Our daughter seems to enjoy her time spent there during the day, and we feel confident that she is safe and happy while there!"
"I have not had the best experience in terms of communication. I don’t always feel heard and follow up is not the best (all the time)"
"My experience has been great ! From the first day of enrollment I felt very comfortable leaving him. I love the updates daily and seeing what is going on in the classroom."
"I love the main teachers and the previous and new director seem great. I wish, however, that the teachers I interacted with at pick up knew more about how my child did throughout the day. I get the sense they don't really observe carefully because I don't get much feedback."
"Share a quick story about something my child did during school---this is the only thing that I am disappointed in. I have tried asking the teachers questions to get some information about the day but they usually can't remember anything worth sharing. This is disappointing. They spend all day with my child and have nothing to tell me about his behavior, attitude, activities? I wish they would be more forthcoming about stories from the day. I hate to feel like wondering about my child's day is an inconvenience."
"We love Childtime at New Center. If they had better parking. It would be 11/10."
"I love this school, the directors, and the teacher. They engage my child and push her to try new things, new activities, helping her grow. The only complaint I have is that parking is a ridiculous PIA. There are only two actual spots, so the during pickup or dropoff, it's a free-for-all trying to fit my car into a spot so I can take my daughter inside or bring her out."
"It’s been a great experience so far"
"I love this school everything they do is for the kids they make sure the kids eat a healthy lunch get enough exercise n they learn on a everyday basic"
A rep from Childtime - 3031 West Gra, LearningCareGroupCL, has responded:
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.
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