"------ cant remove.................... "

"they never send me the item ( CronusMAX - New v1.56 for 70 € !!) after 3 times i asked them and at the end they said the mail lost it and they never whanted to pay me back .
they said i have to ask to the mail service (!!) for this lost , but it  is wrong , only the sender can do this !
at the end they banned me from their site so i cant post any ticket
in fact they are not in uk (as the their site seems to ) but in us, virginia
i think ck3.com are scammers ,they never tried to fix this problem and  i m not the only one to have troubles with them
"