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Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
2/5

2023-03-02

"Dissatisfied. False advertisement and promotion. I was sold based on equity, fairness, and love. It’s the total opposite."


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
4/5

2022-12-10

"Generally good but directors and teachers changed a lot"


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
5/5

2022-02-15

"Everyone is very nice and friendly"


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
5/5

2021-09-10

"Amazing facility, I had my heart set on it even without a tour. The director is doing a PHENOMENAL job. She knows exactly what needs to be done when and how to handle any and every situation and I believe that is what has really kept me worry-free about my child’s care. The teachers are amazing - caring, interactive and dedicated. Ms.Annabelle and Mrs.Shahla are exceptional for the classes they teach!"


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
4/5

2020-12-23

"This school is a good place where teachers and staff love their students. There has been high turnover in the past 6 months, but I think the current director is a great addition to the school and the potential for growth in the staff skills will be a testament to her leadership."


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
2/5

2020-01-25

"Infant 1/Infant 2 (6wks-1yr): Don't enroll your child during this age! Aleishia is the teacher in this room & she has no business working in childcare. She is rude to parents, ignores the kids, & just chats with the other teachers all day. The babies are in the bouncers or the high chairs literally all day long. They didn't want to feed my child her bottle because they didn't have time and also said that they are too busy in the morning so they didn't want me to hand off my child to them at drop off (she had separation anxiety so I wanted to make it easier on her). During the tour they tell you that they hold the babies, sing to them, read to them, & use sensory sticks. Nope! Your baby will sit strapped in a bouncer crying for hours at a time. The babies are neglected & my child is literally traumatized by the Infant 2 room. The Infant 3 teacher tells me how much my child hates that Infant 2 room. When she has to go back in there in the afternoon, she just cries & wants out. The Infant 3 room for children over 1 yr old has been wonderful so far!! Mrs. Becky is very nice, responsible & caring to the kids. She has a schedule & keeps the kids consistent every day. They play music, dance, sing, play, & have circle time where the kids learn shapes, animals & colors. She sits on the floor and makes herself available to the kids at all times for hugs, cuddles, or to take a toy and explain the texture, color, etc. She & her co-teacher Patrice truly are wonderful! I can really tell that these teachers care about the babies and they work hard everyday to make sure they're taken care of. The last thing I want to note is that the teachers at this daycare have a bad habit of picking the kids up by the bicep area of the arm & slinging them 2-3 feet to move them out of the way. I saw it happen yesterday when my child didn't want to go in the Infant 2 classroom. Then she was left crying on the floor. They need to be trained to pick kids up under the armpits & move them gent"


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
4/5

2020-01-03

"We love the teachers and director. My child, however, has been extremely ill since starting in June 2019 (now Jan 2020) off and on missing on average 4-7 days a month of daycare. They have called for me to come and get her from school on multiple occasions as well because she had become ill. While I appreciate the concern and most certainly will be happy to accommodate, I still pay a full weeks tuition which is not cost efficient. I not only miss work (and pay) to pick my child up and keep her home, I'm still being charged for the full week of services."


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
3/5

2019-12-24

"When we first enrolled which was 3 years ago we loved it hear. Now it seems as if there's no curriculum staff doesn't care."


Rep reply posted 2020-01-06
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 877-410-0645 so they may connect you with regional management?”


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
4/5

2019-11-04

"I recommend this school often to others, real time camera surveillance is a plus. Love popping in to see what my child is up to. Teachers need to work on hygiene. Noticed some teachers walking around school with shoe covers and then walking right back into infant room without changing shoe covers. Also need to start washing kids hands before mealtime. Also, noticed how my kid is always super thirsty when I pick him up from school. They need to offer toddlers their sippy cups more often or place in a designated area where they can reach it."


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
5/5

2019-10-29

"Overall we have had a great experience so far. The teachers know and interact with each kid on their level and and truly care about the kiddos."


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
1/5

2019-10-11

"No comment. They also need to buy new playground equipment. I surprised you havent been sued from that old heavy tricy"


Rep reply posted 2019-10-16
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We appreciate your feedback, and are sorry to hear you had a bad experience with our school. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 877-410-0645.”


1/5

2019-09-30

AVOID AT ALL COSTS

"Don't waste your time. This place does not have adequate supervision nor does the Director know Minimum Standards let alone follow it. My son attended during the summer and I had to argue with not only staff but the Director on why you cannot walk out of a room with children in it and leave them unattended regardless of age.
If you need more proof please review the current 60 violations with DFPS Childcare Licensing below. http://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/ppFacilityDetails.asp?ptype=DC&fid=164372
"

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Rep reply posted 2019-09-30
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“The safety and security of our children is of the utmost importance - we would like to connect you with the district manager to further discuss your experience. Could you please call our Customer Support line at 877-410-0645 so they can connect you with a member of regional management?”


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
3/5

2019-08-16

"Super friendly staff! Just wished they kept up with the schools cleaning-ness and outdoor maintenance a little more."


Rep reply posted 2019-09-30
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 877-410-0645 so they may connect you with regional management?”


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
1/5

2019-08-03

"YOU NEED TO REFORM STARTING WITH YOUR DIRECTOR."


Rep reply posted 2019-08-27
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“If you’re open to discussing this further, please call us at 877-410-0645.”


Verified The Children's Courtyard - 9144 Louetta Shopper
Verified
4/5

2019-07-19

"Been very happy at the school. The staff are great and my son is thriving. Just wish tuition hadn’t jumped up as much as it did. We might have to switch schools because of this."