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Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
5/5

2023-05-11

"You all are very thorough and attentive, which is what you want in a daycare that actually cares about each individual child and not just a numbers game. I know my son is safe there and as a single mom that gives me a little relief while I'm trying to live all the dreams as mom, dad, and career woman."


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
2/5

2023-04-23

"I've sent several emails. You have plenty evidence of my issues if you ever read them like I was told corporate would."


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
5/5

2023-04-01

"Teachers are very kind, considerate and are true partners in raising our child. We wouldn't have been able to do a better job alone in nurturing and teaching had we tried. Thanks you!"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
3/5

2023-03-04

"I love the school and I know there’s so much they can do especially with this economy but I want what’s best for my kids and getting stable teachers is very impo"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
5/5

2022-11-10

"I love this school and most of all my daughter loves this school and is happy to come ev"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
5/5

2022-09-23

"I absolutely love the way the attend and care for my baby. As a first time mom and having her home for 15 months I was scared to level her. The staff has welcomed her and showed her the attention she needed to afap"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
2/5

2022-05-20

"The staff are nice and they do their very best but they are grossly understaffed and it shows"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
3/5

2022-04-12

"There are not enough teachers and the current teachers are overwhelmed. Not only do they have to engage with the children but they have to constantly clean up after them which takes away from the time that should be spent with the children so the children don't get enough attention not for lack of trying by the teachers but theres too much to do and not enough hands. Many times if a teacher leaves early or comes late the children have to sit in a buggy at the reception area. Thats not ok"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
3/5

2022-02-15

"I love the school and the atmosphere I just would like for my Children’s teachers to be more stable they always have a new one and I'm never introduced I'm frustrated with trying to keep up. I also would like for their to be more social distancing when eating and napping"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
5/5

2020-12-15

"Love our child’s teacher and the whole staff at Children’s Courtyard. The apps used for updates and videos are top notch and I always know my child is well taken care of!"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
1/5

2020-08-04

"The director and management team are terrible. They are rude and disrespectful. If you have a concern they say they will look into and never get back to you. When I follow up, they become upset as if I am being a problem. The teachers are far from professional and need more training. The director does not address complaints with staff because she never has enough staff. Director has been over heard using the N word as well as saying that families that receive state assistance makes it hard for people like her. She's just unbelievable but when you need a place for your children to attend while you are at work, what can you do accept continues as if it does not concern you. One thing I have never been able to figure out is what supervision is really being provided since management never gets off their back sides to do anything other than sit at the desk, gossip about families and sit on their cell phones. I have many concerns. I've reached out to the big boss and he seems not to care. He was not interested."


Rep reply posted 2020-08-04
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“This is upsetting to hear, and not in keeping with our values. The Children's Courtyard is committed towards ensuring a supportive environment, where everyone is able to enjoy a positive, inclusive and welcoming environment and is enabled to be successful. It’s our policy to provide an environment that’s free from unlawful discrimination of any type. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 877-410-0645.”


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
4/5

2020-08-03

"The staff is nice but I think they may be using bad grammar. My son comes home and I notice he learned a new word and it’s not right."


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
3/5

2020-03-02

"1. Infrastructure is good.2. Most of the Teaches are good ,some could be better with training.3.There is no extra curricular activity which I could see other schools has like one dance class /one singing class.4. Cleaning, entire school always smells like rotten food . 5. Principal is not attentive 6. Management could do better job except Mariah (she is excellent )"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
4/5

2020-01-17

"I like that the school has online viewing and the app to keep me connected with my child which is one of the main reasons why i have stayed with the school. Some of the staff seem to be more involved with each other then the parents sometimes it has a high school feel to it. they dont interact with the parents too much. sometimes if you ask a question to them or the director they give of the vibe of your bother them. (There are some amazing teachers like Ms Mariah shes great)"


Verified The Children's Courtyard - 8909 West Valley Ranch Shopper
Verified
4/5

2019-11-08

"Overall all the staff are nice and welcoming. All appear to love their job which is very important in education!"