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Product & services pricing
4.22/5
Chance of future purchase:
4.95/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5
Featured Review



Verified
5/5

2024-04-19

BEST customer support EVER!

"The hardware is great, the software is phenomenal (I used to have a Hikvison system which was subpar); but the support is amazing. Simply call them and they will walk you through any issues!"

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Rep reply posted 2024-04-19
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for taking the time to leave us a review! So glad that you like our customer support.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-04-19

Great online resources and fast response to questions

"I really appreciate the service I received on my first order with CCTV Camera Pros. Mike Haldas responded quickly to my email questions and my order was shipped promptly. The camera system fits our needs perfectly and upgraded our previous consumer-grade system. The picture quality is great in both full-light and low-light. Thanks!"

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Rep reply posted 2024-04-19
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Mark,

Thank you so much for taking the time to leave us a review! I appreciate you mentioning me. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-04-17

If you truely care about security, look to CCTV Camera Pros

"I chose CCTV Camera Pros because the unit is NDAA compliant. I always worry with most Chinese security products. I just don't trust the Chinese government. Most cheaper Chinese options all have security vulnerabilities. The product seems to be of good quality. It also has brackets to mount in a server rack. That was also a key reason I chose CCTV Camera Pros. I have had the unit for about a month now. It has worked flawlessly. I still have to get used to the user interface. It is well thought out and easy to navigate. The remote app was easy to get set up and working without hassle. The unit I chose was a hybrid meaning that it supports the older Analog cameras with coax and the IP cameras. It is listed as an 8 camera system. But it will support 8 analog and 8 IP cameras at once. If I had to get another DVR/NVR I would come to CCTV Camera Pros first. The prices were lower than all other NDAA compliant units I came across on the internet. I am truly happy with this purchase."

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Verified
5/5

2024-04-17

Quality Equipment Backed by Amazing Support!

"Ordering a new security system was easy because I knew I was going to order from CCTV Camera Pros. I’d dealt with them years ago when setting up a much cheaper, simpler system. Over the years, I followed CCTV Camera Pros on their website and received regular email updates regarding new technology. I’m not remotely knowledgable about CCTV and the intricacies of the cameras, DVR’s, and NVR’s. Talking to Mike assured me that I could get exactly what was needed for my situation and feel comfortable using it. I knew I wanted complete coverage of the property, AI cameras, and an LPR camera. I sent Mike pictures and he showed me exactly where each camera should be placed for optimal coverage. Whenever I had questions regarding specifics of each camera or NVR set-up, the professionals at CCTV Camera Pros have always walked me through it with incredible patience and support. I’ve never felt like any question was a “dumb question”. These guys know what they’re talking about and they live and breathe this technology! I should also mention the care and speed of shipping. All equipment was packed well, arrived quickly, and was tracked throughout the shipment. I also found the return of some unused junction boxes to be smooth and easy. If you’re in need of quality cameras specific to your situation, CCTV Camera Pros provide the very best service and technical support I’ve ever experienced…..and they are a Veteran-owned company…..a definite plus!!"

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Rep reply posted 2024-04-17
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave such a detailed review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-04-11

Cable looks solid

"Had no problems with the cable. No defects detected. Shipping was fast."

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Verified
5/5

2024-04-09

Satisfied customer.

"I received great advice about which product to purchase and great technical support."

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Rep reply posted 2024-04-09
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much so the review! If you need help with anything, please let us know.”


Verified
5/5

2024-04-06

Fast and Friendly

"The Samsung camera system DVR at our small business died. I needed a replacement that would work with my older analog cameras. I found the hybrid model that supported 16 cameras and called to ensure it was compatible with my existing cameras. The person on the phone was very helpful and friendly. Once I placed the order the DvR shipped the same day. The unit arrived in 4 days and when we plugged it in it in, setup was easy. I deal with alot of vendors and these guys are the top1%. I’m not used to getting that level of service and support. We were impressed. "


Rep reply posted 2024-04-08
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave us this review. I am so happy to hear that you like the DVR and the experience that you had with CCTV Camera Pros team. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-26

Top Rated Video Surveillance Products!

"CCTV Camera Pros will be my go-to for video surveillance and security peace of mind. I purchased a video system for my home December 2023. I had an opportunity to use and assess the customer service, reliability and functionality of the system. As of today, of writing this review, CCTV Camera Pros staff Mike, Greg and Carlos are amazing. You will be talking with real people and not waiting on the telephone for hours. The customer service response time is immediate feedback to resolve any issues or questions. Stop wasting time searching for weeks and months on google and YouTube for the best system. This is your one stop shop with experts in the field to meet your every need. Lastly, I had six incidents in the last two months of people who entered my video surveillance zone with 100% deterrence. Based on my experience with other companies such as Ring and Vivint; there’s no comparison regarding customer service dependability, remote access and playback speed. Stop procrastinating and invest with CCTV Camera Pros, you will not regret it!"

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Rep reply posted 2024-03-26
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave us a review!

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-14

Excellent prompt service

"We contacted CCTV Camera Pro’s for help setting up our in-house video system and they didn’t disappoint! They recommended exactly what we needed, delivered quickly at an excellent price and followed up to ensure installation was complete and we were satisfied! Highly recommended.
Prince Edward Curling Club
Picton, ON, Canada
"

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Rep reply posted 2024-03-14
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“We are so glad that you like the system. Thank you for the review!

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-07

One of the Best CCTV Systems I've Seen and Used

"I have dealt with CCTV products and installs since 1998. I personally engineered and designed and my team installed CCTV systems for US Customs at every Port of Entry along the Southern US Border from San Ysidro, CA to Brownville-Gateway in Brownville, TX and I honestly wish I had your product for all of those installs which would have made my job so much easier. Pelco CCTV would have been my second option at best at the time. My dear friend Rod, who did the same task on the Northern US Border, I am sure would feel the same way as I do with your products. I ONLY thing I would change would be the enclosure size and old-style HDD to a more reliable SSD or NVMe drives.
CCTV Camera Pros, great job, fantastic product and super support.
"

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-01

So great!

"They are real pros. The website is incredibly detailed and I was able to choose exactly what product I needed with ease."


Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-02-08

Satisfied

"Met expectations, delivery was on time"

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
4/5

2024-01-18

Satisfied Customer

"I have used the system for about a month now. At first it was quite a change from our past system. It does display my cameras much better than the old system. Even with the few little quirks I've run into, Mike & Greg have been very attentive to my concerns. I would highly recommend CCTV to anyone looking to purchase a new system. I certainly am happy."

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-16

Not only AMAZING equipment, but SUPERIOR long-term Customer Service & Support

"I needed affordable, modern-day advanced or AI Camera technology for a custom project that included License Plate Reading (LPR), Vehicle Detection, Face Recognicion, Tripwire/Intrusion Zones, and Alarm Signal Output. I knew the technology existed and that integration was possible, but I didn't know where to find it until I found CCTVCameraPros.
The Viewtron NVR AI system completely exceeded my expectations and in my opinion is well worth every penny.
The documentation, videos, and walkthroughs available directly from their website made setup and configuration and absolute breeze. WHile I didn't have any problems, I had some questions to clarify and was more than happy with their response time, clarity, and guidance.
As I moved to optimize my system, I needed some help and they did not hesitate to respond and help above and beyond what I would say you typically find these days from other companies. They CONTINUE to **** away with how they do business and fully embrace the customer relationship. It is clear that the CCTVCameraPros team take pride in what they do and *WANT* to teach people how to be better.

CCTVCameraPros will continue to be my very first go-to for any new project!
"

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Rep reply posted 2024-01-17
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Wow! Thank you so much for the detailed review! I really appreciate you taking the time to give us all this feedback. If we can help in any way, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-07

Great NVR and Support

"I ordered the 8 channel NVR to replace my Hikvision unit. Could not be happier. Easy to setup and use from the console and remotely with their app. Tech support has been 100% "

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Rep reply posted 2024-01-08
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post this review. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas”