"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Great Customer Service!
Been shopping at CARiD for Years!
If you have an issue, CARiD customer service will help and make sure that your satisfied."
"Great experience! Super service from A-Z"
"easy to order and my product came in a timely manner."
"Shipped my order wrong and were totally unhelpful in resolving the issue. I had to call the fulfillment center myself to get the matter resolved. CarID did nothing, and provided nothing but run-around.
Never again.
"
"On time delivery. Good price."
"very good information passed on to me. Even though the part I needed was not in stock, I gained more knowledge about other options"
"The headlight assy's I bought are exactly what I ordered. They fit perfectly. I am very pleased."
"I needed some push pins for my front bumper valance. The representative who answered was Dina. She was extremely helpful in this matter. "
"Received my parts on time and worked out great. Pricing was great as well.
quality of parts great."
"Customer service is amazing couldn’t believe how understanding and helpful they are. "
"Easy ordering, showed up at the indicated time. Will order again from them. "
"He checked my plan and was honest with me saying that he looked at all.The other plans and I had the best plan that they had to offer"
"Awesome service. Thank you!"
"fast delivery, seems to be good quality parts, and reasonable priced..."
"Found what I needed easily and it arrived promptly and was exactly what I needed. "
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Reviewer1000813503,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”