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Verified
5/5

2003-10-25

"I've done quite a bit of online purchasing. This transaction was by far the best. I ordered two software titles on a Monday and received it by Friday using the most inexpensive shipping option. The titles were exactly as described. I ordered the wrong version of MS Office and I e-mailed their customer service the day I received the item. I received an RMA the same day AND they did not charge I restocking fee because I contacted them so quickly and had not opened the item. I later called to verify the return and the customer service representative was extremely helpful and friendly. I complemented them on their service and she seemed genuinely happy to hear about my good experience. Overall, I rate this company as excellent. The prices are great, shipping is outstanding, customer service wonderful. I will deffinately do business with them again."

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Being easy to reach
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Customer service resolving problems
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Verified
5/5

2003-09-30

"I have one word to describe this company: WOW. It just so happens it's physically only 20 minutes from my house so the shipping was almost instantaneous. I ordered on a Sunday, it was processed Monday, and I received it on Tuesday. Product was just as described, and prices were wonderful. Will do business with again."

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Overall product shipping and delivery process

5/5

2003-09-16

"When I first ordered from this site, I was skeptical about the place, because the prices were so cheap. I was afraid they were selling pirated software, but not the case. After several purchases from them, I can tell you that I am more than pleased with, especially the prices, with them. They ship OEM products without any instruction books (which have become wothless anymore anyway) and no nice packaging from the company, just a paper envelope. I highly recommend this site. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

5/5

2003-08-11

"Great price on 10 office XP Pro Great shipping also will order again from them also have invoice # 25409 Gave me free shipping"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2003-07-18

"Excellent price on OEM software. One confirmation email was only communication, no paperwork in box, no tracking info. Product and delivery time as described."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-27

"These guys are great. I do a lot of business with them. In the past I have had an order that was out of stock, they went ahead and gave me the retail box rather than the OEM version. Great Company! Great Service! Great Experience. I will continue to do business withthem."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-13

"Ordered several copies Norton Ghost 2003. Received confirmation e-mail but no tracking number. Order was processed and delivered quickly so, I doubt I would have had a chance to use the tracking nummber.
Cannot comment on returns as I was happy with the purchase. I would buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process

5/5

2003-03-19

"Ordered Norton AV 2003, they shipped the next day. The price was good, my only complaint would be that there was no shipping confirmation (I had to email them for it), and there was no packing list or invoice copy in the box. All in all, only I minor problem. I would do business with them again."

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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-16

"What can I say? I called to ask questions before placing my order online. I made a typo entering my email address and called back and had it resolved quickly. Order shipped out the next day. I'm pleased and will certainly return my business to them."

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Overall quality of the company
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Is consumer focused
Is easy to do business with
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N/A
Overall product shipping and delivery process

5/5

2003-01-14

"I order software. Excellent service.
Very fast processing & delivery.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-01-04

"Good price and fast shipping. "

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4/5

2002-12-11

"I ordered Office XP Professional. The packages arrived on the 6th of December. I have no complaints which means they did a fine job. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-25

"Although their website said they had 54 copies of Windows2K Server in stock, I was informed that they were on backorder after I made my purchase. I called customer service and was notified that the item would be drop-shipped immediately. I received an email confirmation that the item had been shipped. Their service MORE than made up for the inventory error on their site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-10-21

"They had a specific modem I've been looking for forever but was unable to find a reasonable price for it. BuySell101 bailed me out.
Delivered fast, and in perfect condition. Their website is in my desktop favorites menu in folder "Great Resellers". I did get a link in my email to the wrong packaging company for tracking, (UPS said it was wrong tracking number) but recieved a very fast response to my inquiry.
My experience has been a painless one.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-10-02

"HIGHLY RECOMMEND!! These guys are great. I didn't place a major order, nor a difficult one, but I figured I could help with their rating. I purchased three ink cartridges from them on a Sunday evening. Before placing the order, I noticed that the site says if placed before 2pm(I think) it would ship that day. Well, I received them two days later on Tuesday!!! I was more than pleased with the speed of this company. The only very small complaint I have was that they don't send a tracking number. Now this isn't anything really to complain about, especially when it only took a day to get the package, but it's always nice to get that little note saying they got your order and the box is on the way, especially when the one item said they had one left on the site. Otherwise, there is nothing to complain about with these guys. I will definitely be ordering more ink from them in the future and I will be sure to send my friends their way too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site