"Terrible. I ordered Kingdom Hearts: Final Mix from them since they claim that they had it available. The shipping, like the majority of the reviewers here stated, was ridiculous. But my dad was kind enough to purchase it for me. But after googling this company and found a boycott site, I instantly became worried. But I waited for a while for the game to arrive, and even tried to email them. But no reponse, and the phone call was a nightmare. Also, the game never did arrive And so I decided to file a complaint at BBB and they cancelled the purchase. :phew: I regretted doing that but I'm at least relieved that they cancelled the purchase and gave the money back to where it rightfully belongs - to my dad's cc account."

"http://www.bbbenc.org/commonreport.html?bid=19394
Hallelujah!! It's finally happened."

"I am one of the lucky ones.Because I used a check for my order I was able to stop payment on my check. I tried calling both phone numbers and both had been disconnected. Don't order from this website. There is no Buy-Rite Video Games!"

"I ordered 3 games from Buy Rite Games on March 13th 2005 and they arrived yesterday. I do believe they are slow but they do answer the phone. You have to keep calling because there is only a few lines available. But if you want to get your item faster buy from somewhere else. "

"These guys are HORRIBLE! I bought Rockman Collection from them 2 months ago and haven't received it yet! I have contacted the IFCC, BBB and the Attorney General of NC. In fact, anyone who has been cheated by BuyRite Games, EMAIL me ASAP! My address is ****@****. I want to destroy this company, however I do not believe I can do this alone!"

"Yes like all the peoples I bought, this is site is a fake, you will lost all your money, and you will received nothing, don't buy anything at www.buyritegames.com, www.buyrite.net, all these websites are fake, it's only to get your number card, I bought two games the 04.11.2005 and I am still waiting without news from this crap commerce.


GO AWAY DONT BUY AT BUYRITEGAMES.COM

And I think it's time to do something for this website."

"This site sux. I ordered a Gameboy SP and a couple of games and they never arrived! I try contacting them several time though the phone but never got through. E-mail messages were never answered. They charged my card, but luckily Providian credited my account after I filed a dispute. DO NOT BUY FROM THIS SITE!!!"

"I made a purchase on 12/3/2004 over the internet for 2 GBA games which were listed "IN STOCK". I never received an email notification to confirm the purchase or any shipping information - in fact, I still have not received a single email from them. I called on 12/20/2004 to find out what was going on. Like most people got the busy tone and kept using the re-dial button to get through. The customer service rep told me that they sent my order on 12/20/2004 and gave me a tracking number, but said they could not say when they shipped! I received a package on 12/22/2004, but only one game!

I called many times again to find out what was happening and finally got through on 12/24/2004. The customer rep told me that the shipping department would be sending the other game that day. Obviously, I was upset because it would not make it before Xmas. It's 12/30/2004 and nothing!

I keep calling and they have no information about the shipping date and will not let me cancel! I have threatened to contact the BBB and Attorney General's office, but they do not seem to care. I left a message for Steve, the manager, to contact me on 12/24, but nothing. The last customer rep I spoke to was named Daniella.

I wish I had seen these reviews before I made my purchase as well!

Update, I called several times to cancel the remaining item and they kept telling me they could not unless they knew from shipping. Finally, the 3rd time I tried to cancel on 1/6/2005, they said I would receive a credit in 2-3 business days. I never received the credit. "

"I had to threaten to sue Buy-Rite if they did not send my order before they would ship it even though they charged my credit card immediately. I called them repeatedly asking them to send my order or at least give me my tracking number. It took me 4 attempts to get my tracking number. They only shipped my order after I told them I was going to contact the Attorney General's office, the Better Business Bureau, and my attorney."

"I noticed fairly quickly this place was a sham but it was too late as they had already processed my credit card. My first complaint was that they were shipping to my billing address but I wanted the merchendise shipped to a different locataion. This then got me worried as they had asked for personal information like "Mother's Maiden Name" when setting up my account. I then did a quick google search and came across this list of complaints.

I have had my credit card number used for this purchase canceled and the card reissued with a new number. I would suggest anyone else who has order ed from this company but not been billed do the same. This is usually done free of charge.

As for action, I've reported this company to the FBI and passed them a link to this site. This seems to be fairly straight forward fraud which is a criminal activity. This company is way pasted the BBB if even half of these stories are true. "

"Please, I beg of you. Do NOT order from BuyRite.net. They are the worst merchant I have ever dealt with. I placed my order 12/1/04, No confirmation of order, they refuse to cancel my order, and the number they leave on the site is always busy. Of course they never answer emails.
Everytime I call them I get a differenet story. We mailed it out the 6th, no the 8th, no...You get the drift. Try asking for the tracking number...

(This is the number to use to get in touch with them easier... 1-***-***-**** press 2, 1, 1 at the voice to advance on to a so-called human)The people I had spoken to are a Paula and a Nicole. Paula once told me that Steve the MGR would call or email me within 24-48 hours....It has been over a week and I am still waiting. I have been in touch with my CC company so I have filed a complaint against them and not responsible for this payment.

Paula once told me that they have nothing to do with the shipping departmant. LOL What????

For the love of sanity, Do NOT order from them."

"DO NOT BUY FROM THESE CROOKS!

1 week after ordering I never received a tracking number! I called every day for 2 weeks and they kept giving me excuses that either the shipping department was closed or they sent a notice to them to email me the tracking number. I paid $20 on shipping for a PSONE and didnt get anything...
I think they are a fraud its now dec 15 and no product. I tried to cancel my order for 3 days now but for some reason thier system is updating (of course), and the I asked them for her name she hesitated and told me Stacy. I am not calling there again I am filling a complaint to the IFCC and BBB. These guys needs to be shut down!"

"All I have to say is I ordered 4,000 dollars worth of goods for the holidys and have no treceived anything. So I contacted the BBB maybe they can help. I wish I found this site before i ordered

Below you fing a copy of the complaint that I sent to the Better Busienss Bureau and I hoping that you can fix this before they step in. Because I need the items for my kids Christams please do not do this to me if my items have shipped can I please have a tracking number because I have not received anything from your company yer.


Below you fing a copy of the complaint that I sent to the Better Busienss Bureau and I hoping that you can fix this before they step in. Because I need the items for my kids Christams please do not do this to me if my items have shipped can I please have a tracking number because I have not received anything from your company yer.

-----------------------------------
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 11017511.
A confirmation will be emailed to : ****@****
Please print a copy of this for your records.

Filed on : December 12 2004

Filed by :
Brian Durden
100 Montgomery St
Jersey City NJ 07302

Filed against :
Buy-Rite Video Games Inc
12534 Capital Blvd
Wake Forest NC 27587

Complaint Description:
I placed two orders with this company on December the second and I have sent them several emails asking them when my order is going to be shippied and they keep sending me a generic email which I am going to copy and paste below. Please keep in mind that none of the items that I ordered are not old items they are all new and for my kids Cristmas and I need an answer from this company and they keep giving me the same generic answer the email below was received on the 8th of December I hope that you can help me because the will ruin Christmas. I have also been charged and it is close to 4,000 I have paid this company ------------------------------------------------- Currently your order is being processed through our warehouses to be sure of availability. You have not been charged. Once the item is located, it would then be charged and shipped per your shipping instructions. In the unlikely event that the item is unavailable, you would recieve email notification. Please note that classic(ie: NES,SNES) items as well as clearance items do take a little longer to process. ----- Original Message ----- From: ****@**** To: ****@**** Sent: Monday, December 06, 2004 7:39 PM Subject: CUSTOMER_INQUIRY_FORM order number: requiredfirst name: Brian requiredlast name: Durden company: requiredaddress: 100 Montgomery address2: Jersey City state: NJ requiredzip code: 07302 country: US requiredphone: ***-***-**** fax: requiredemail address: ****@**** requiredwhen did you place your order: 5 days ago how_order: Online how_ship: UPS Shipping requiredComments: Can you please let me know if my order will be shipping

Your Desired Resolution:
I just want the products delivered to me and I want tracking so I can track the packages to make sure get to me on tome before Christmas. I need these items can you please make sure they get me the items or my kids Christmas is ruined

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 10 working days to respond to your complaint. You will be notified when the business has responded.
"

"No customer service....long phone queing waits, absolutely no information available on order placed.
Like buying from the sky...if you like NOT KNOWING ANYTHING about your order try these jokesters....
GOOD LUCK!!"

"Never buy anything from them. Same thing happened to me. Order placed on 11-09-04, my AMEX was charged on 11-11-04. Never received confirmation or tracking number. Called on 11-20-04, and the lady reassured me that it shipped on 11-17-04. Today is 12-01-04 and still nothing. Already filed an investigation through AMEX. "