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1/5

2005-06-03

"I went through the order and checkout process online today. I placed an order for a Canon EOS 1DS Mark II Digital Camera. The price was low, but not as low as some of the NY camera stores selling grey market cameras.

I inquired via email as to the offering. (Although they claim to be based in Brooklyn, their website states the phone lines will not be installed for 10 days due to a move to a new facility.) They assured me that they sell only new and US market products with the manufacture's warranty.

At final checkout instead of a secure site asking for credit card info, I was told that an email would be sent detailing the payment process. It turned out that the only payment structure they accept is e-gold. Money is exchanged through Gold Bullion transactions completed through an entity based in Nevis (a Caribbean Island). As best I can figure, these transactions do not use currency and may be made to countries that do not transact with the US. I doubt that the buyer has any recourse in the event of fraud. I do not know that a buyer will be defrauded, but if so, unlike a credit card or paypal transaction, there is no arbitration process.

All in all, I think that I will order from one of the usual NY bandits. At least the risks of high-pressure sales tactic, grey market products, and minimum order values are known. I have a good chance of getting something for my $6000.

I would love to see a reveiw from a successful client, but I don't wish to blaze new ground here.
"

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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
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Being updated on the exact date the delivery was sent
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Delivering products damage free
N/A
Overall technical support
N/A
Making decisions on their own
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Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
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1/5

2005-04-29

"I agree with the previous reviewer. This site is a fake and they only accept a crappy service called "e-gold" as payment. It's very fishy. Just look at this pricing chart for god sakes...

http://www.e-gold.com/unsecure/fees.htm

I have a feeling this site is a method of identity theft and/or a way to take your money and run. BE CAREFUL!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-04-28

"The site is fake, but it seems that they have not started yet. They are taking orders but all you'll have is a thank you message from the automated system.

Please take a look at their "Terms of Use" - it does not look like they are going to sell you anything.

Search engines can't tell anything about this business as nobody ever told anything.

Here is the first impression.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site