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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
1/5

2006-01-12

"I would like to contact buyinnovations customer service. Does anyone have their phone number? I placed an order, they took my payment and I have hear nothing from them since."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
1/5

2006-01-05

"BEWARE !!! I purchased an item for a Christmas Present and received an order confirmation well before Holiday. Item to be shipped in 24-48 hours with 2 day shipping. Four weeks later still no product. Eight emails later NO reply. No phone Numbers listed, No way to contact. Is anyone working there? Account login not recognizing me, no Reply via email ...I WILL NEVER order again from them or anyone affiliated with them...Just ridiculous, no other site as lame as this one! Very IRRATE with this place!"

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site