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Product & services pricing
4.25/5
Chance of future purchase:
3.50/5
Shipping & packaging:
4.25/5
Customer service:
3.34/5
Return/Replacement policy:
4.38/5

Verified
4/5

2021-12-02

Outstanding TV and Seller

"I was a little hesitant to first of all even place the order, but glad i did and received the TV a week later not due to Buydig but the delivery company which held the unit for almost a week at hand before delivery. But once followed up with Buydig customer care, things went rolling and within a day the unit was scheduled and delivered. Pretty happy with the 77 A80J unit and it's a huge tv but worth every single penny and i have been a loyal sony fan who has another TV going in still for 8 years and counting, You get what you pay for. Amazing exp wth buydig and will look forward to future purchases as well."

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Verified
2/5

2021-12-01

Waiting for refund

"I booked a LG 77" OLED TV and had to cancel it because I was not getting any updates from BuyDig.

I called up customer care, initially they said, my credit card did not go through and they would retry. After couple of days, they said, it went through fine and they ll ship the TV. Couple days later they said the TV is shipped. All this while, I don't see any update in the order status page on their website. I call them again, they said they'll send me the tracking number. Another day went through, I received nothing. So, finally had to cancel it. Now, I'm being said, they ll refund me but I have to wait till the TV is returned back to them. I don't know where the TV is and when it will reach them. All I can do now is sit and wait. Horrible experience. Do NOT recommend them.

They have removed the Billing and Shipping information from the order status page now.
"

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Verified
5/5

2021-11-30

Very Satisfied Customer service and great prices.

"I bought first time from Buydig.com as referred by my friend, I find very nice prices on the site and very helpful and prompt customer service. "

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Verified
5/5

2021-11-30

Super Quick Shipping

"Purchased a TV on black friday, shipping was super quick and customer service was very responsive. "

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Verified
5/5

2021-11-29

Fantastic Service. Best online retailer!

"
I purchased a TV from this store for the first time. I can not believe the amazing customer service they delivered. They have ensured that I will be buying from them in the future.
"

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Verified
5/5

2021-11-29

Great site with amazing prices

"I bought a robo vacuum from buyDig and immediately after the purchase the price dropped even before it was shipped. I reached out to buyDig and they were kind enough to honor the price match. "

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Verified
5/5

2021-11-24

Great Customer Service

"Even when problem happens with a tv not fitting correctly (no fault to them) they still try to resolve the problem to put the customer first. Great company, quick response times, and fast shipping. Will be buying from them again. "

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Verified
5/5

2021-11-22

Excellent

"Excellent service! The watch came super fast and was a fantastic deal! Would buy from here again :)"

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Verified
5/5

2021-11-18

had great experience

"had some issue with item but customer support is amazing. "

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Verified
1/5

2021-11-17

Buydig keeps your money

"I bought something it did not work at all. I returned it immediately. It's been 13 days and I still have not received my refund. Do not buy from here unless you like throwing your money away. I will never buy from here again"

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Verified
5/5

2021-11-15

I bought a LGC1 77INCH from buydig.

"I bought a LGC1 77INCH from buydig. The TV is very good, especially suitable for gamers, and BUYDIG's customer service is also very professional. Black Friday buy LGC1 77INCH should go to BUYDIG. I bought it with VISA-200GIFT, CPS 4 years 3500 ACC warranty. This is good! ! !"

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Verified
4/5

2021-11-04

Excellent customer service

"I had a very nice conversation with Charles about my scooter. It arrived in three days, unfortunately it was was defective. Contacted buy dig and Charles was knowledgeable and quickly set up a return. With many sellers making it hard to return items Buy Dig takes care of its customers. Thank you Charles and I will purchase from Buy Dig again.
JEFFF
"

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Verified
5/5

2021-10-29

TopNotch

"Fast to order and in stock."


Verified
5/5

2021-10-24

Excellent Service

"Super quick shipping and excellent service. Highly recommended"

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Verified
5/5

2021-10-22

Simple Procedure

"I see an item I liked. I click to buy, click on checkout, click on pay. I was out in less than a minute."