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Product & services pricing
9.00/10
Chance of future purchase:
8.61/10
Shipping & packaging:
2.50/10
Customer service:
8.26/10
Return/Replacement policy:
2.86/10

Verified
1/5

2019-12-16

Air Fryer was DEAD ON ARRIVAL

"Box destroyed. Return refused unless packaged in box. Refuse to send a box. Refuse refund until I PAY FOR A BOX FROM UPS and send it back. "

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Rep reply posted 2019-12-24
A rep from BuyDig.Com, cseruyabuydig, has responded:

“I am truly sorry for this inconvenience.

As per our records, we have taken care of this matter in which we provided a return prepaid label to you.”


Verified
5/5

2019-12-14

"Just ordered it. Will know more about it when it gets here."

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Verified
5/5

2019-12-05

I can't stop coming back...

"I've been coming to BuyDig since 2006 & I'll always come back. It's always a good experience with quality products!"

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Verified
1/5

2019-12-04

Avoid seller like this one. Stick with your local store rather.

"2 days shipping for order chosen. 3 days later - orders still even shipped yet. No any info from customer support. Well, this becoming common acting these days with companies sharply growing.
Just stopping taking care the customers since sell is getting better. However, they apparently don't realize that nothing is given forever. I'm avoiding stores like this one and hopefully more customers will do the same. Especially their prices are not so impressive, combining with horrible service it is definitely worth to deal with smaller company.
Instead of response from customer support I started receiving their spam with 'promotion' even never signed up for any newsletter. Do yourself a favor and stay away from this company, unless you like extremely poor service and spaming your email.
"

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Rep reply posted 2019-12-05
A rep from BuyDig.Com, cseruyabuydig, has responded:

“We are so very sorry that you have experienced this. We are a family owned company located in Edison NJ we love every single customer.
As a company we have a motto " The customer pays our pay check ". In this case you are upset and I charlie would love to make this up to you in anyway we can. ”


Verified
5/5

2019-12-03

Awesome Deal!

"The deal I got on a Simmons mattress was incredible. I have made this purchase on Buydig.com before and was so pleased with my experience, I bought the same one (same great deal) for the guest room."

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Verified
5/5

2019-12-03

excellent customer service

"Through a bunch of indecision, buy, and cancelled order on my part, I missed a really good deal that expired, but they have honored it anyway. I am very grateful and looking forward to my new DSLR. Shout out to sales rep Ray (didn't tell me his last name). This is my first time buying from buydig, and won't be my last. It's the service like this that put your site out there. you can count on me to spread good word for you. "

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Verified
5/5

2019-12-02

"thank you for such an easy process"

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Verified
5/5

2019-11-30

"excelent service and products"

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Verified
5/5

2019-11-27

Buydig Always Seems to Come Through with The Best Prices

"I was waiting on this to drop and it did. I wasn't surprised it was a BuyDig offer. On top of the low price I received a $10 off coupon which I immediately used. I've bought here before and always extremely satisfied with the experience. "

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Verified
5/5

2019-11-27

samsonite luggage

"I bought this luggage and it was just as they described. The shipping was fast. I would buy from them again."

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Verified
5/5

2019-11-27

Another happy customer

"This is my 3rd buy for this company.Always a good experience."

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Verified
5/5

2019-11-26

Never Judge A Book By It's Missing Cover

"I made negative prejudgments towards this awesome company BuyDig.com from an item I bought off eBay which was an awesome 32" LG Monitor for a great price. I put customer service through a lot because I was mentally incompetent to understand at that moment of time that their warranty was real and I told them it wasn't. So what did they do? They sent me an additional extended warranty and actually put up with my ignorance. They were so kind and responsive to take care of me and in my opinion they over did themselves. I did not deserve how good they treated me at all and they also included a $25 dollar gift card which brought tears to my eyes thinking why are they doing this for me when I have been obnoxious to them? They know how to make their point, the more they give the more I felt like crap. Can you believe that? I don't; but I do now. They should have hired a plumber to come to my house for the $25.00 dollar gift card and ram a plunger where the sun never shine. I was an unforgivable a-hole, a royal pain in the buttocks; but their cure was to love me. The customer service at BuyDig is outstanding and they will take very good care of you. If you have any problem just call them. They will take care of you at Buydig.com"

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Verified
2/5

2019-11-24

"I tried 5 times to get the transaction to go thru and finally on number 6 it did."

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Verified
5/5

2019-11-22

Solid Tech Deals and Professional Shipping

"BuyDig and BeachCamera have such a wide selection and really solid boutique product options, too. Every transaction with them leaves me feeling that they were generous and determined to provide great value. Now that sales tax in NJ is happening across all major internet shops, there is no reason to avoid BuyDig for that big purchase."

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Verified
5/5

2019-11-20

Fast shipping and easy

"I went to buy the DJI Mavic Mini drone with them and they delivered the item fast. Provided a tracking number and was prompt. I'd buy from them again."

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