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Product & services pricing
9.24/10
Chance of future purchase:
8.92/10
Shipping & packaging:
3.00/10
Customer service:
8.63/10
Return/Replacement policy:
0.00/10


Verified
1/5
2019-01-30

Buyer BEWARE - Unscrupulous merchant/seller!

"On 11/30/18 I purchased 2 Pioneer Andrew Jones Designed Floor speakers SP-FS52 from BUYDIG on eBay ($210). Five days later, only 1 speaker was delivered by FedEx & figured the other speaker would arrive the next day - no such luck.

FedEx tracking # showed only 1 package matching the weight & dimensions on the manufacturer's factory sealed box. I contacted the seller through eBay & their response was to check with my neighbors & file a dispute with eBay, which I did. The seller's next response was both speakers were shipped in the same box - yet another lie, as each speaker is 25 lbs. & the factory sealed box is barely bigger than 1 speaker!

Since eBay's dispute dept. is incapable of reading all the details AND proof I provided, they closed the case in favor of the seller stating "tracking provided shows proof of delivery ". So I then opened a dispute with PayPal.

2 months have passed & now I'm expected to pay 100% of the shipping cost to return the 1 speaker I received before my full purchase price is refunded. I just had to file a separate complaint with the Better Business Bureau to recover the $40+ for return shipping charge I've incurred.

FYI - All of the seller's messages through eBay were automated, generic responses & they have not responded to any requests made by PayPal.

Despite checking this seller's feedback on eBay (which appeared to be good) before my purchase, I still got burned.

I STRONGLY advise you do business elsewhere with a reputable merchant.
"

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Rep reply posted 2019-02-07
A rep from BuyDig.Com, cseruyabuydig, has responded:

“We would like to sincerely apologize for the inconvenience, as per our records the case was closed against you. However I see one of our agents have been working with you to ensure we get this handled right away. If you have any other questions or concerns please reach out to the same agent you were in contact with at 732-387-3220.”


Verified
5/5
2019-01-25

Excellent and easy to use

"First time user, but the website is easy to navigate, great pricing and free shipping. Will try it again :)"

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Verified
5/5
2019-01-25

Good

"Good++++++++++++++++++++++++"

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Verified
5/5
2019-01-24

Good

"I found great pricing for college "

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Verified
5/5
2019-01-23

"Lowest price online......"

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Verified
5/5
2019-01-23

Needed a New GPS. GREAT price and features.

"Easy to purchase.
GREAT price.
GREAT features.
"

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Verified
5/5
2019-01-20

BuyDig

"Easy to use & good products"

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Verified
1/5
2019-01-13

Terrible!

"Bought two battery packs. Both defective. Absolutely worthless! Customer service non responsive."

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Rep reply posted 2019-02-07
A rep from BuyDig.Com, cseruyabuydig, has responded:

“I am very sorry for the inconvenience, we do want to make sure you are not stuck with an item you do not want. Please call me at 732-387-3220 to provide you with a solution on how to fix this order.”


Verified
5/5
2019-01-13

".........................."

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Verified
5/5
2019-01-08

"I will have to wait till I get the product to update the rating. The cost is great for the product so far. "

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Verified
5/5
2019-01-06

Too Easy

"Hope the deliver of the TV goes off without a hitch"

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Verified
5/5
2019-01-03

Great work

"Super service and fast work"

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Verified
5/5
2019-01-03

very nice experience love the part that has no lag

"Very eeeeeeeeeaaaaasssssssyyyyyy"

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Verified
5/5
2019-01-01

Great Prices

"Great Price and the site was easy to navigate"

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Verified
5/5
2018-12-31

"Better price & fast delivery!
Thanks!
"

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