ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5


5/5

2016-06-18

BustedTees anything but busted

"Totally awesome quality shirts. Sizing is a little snug....but to be expected in the hipster society we live in nowadays. If you have broad shoulders and big man jugs like me....get one size up. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-23

"I recently put an order in for four shirts, all of which I received 50% off due to a site wide promotion. As promised, my package was delivered...but a mix up with a neighbor, resulted in my contacting customer service. My email was responded to in less than 30 minutes with a re-assurance that my package would be re-shipped ASAP. Come to find, the next day my neighbor kindly returned my package and I was able to cancel the re-shipment. Very impressed with this company and their commitment to superior customer service. Shirts are great quality too! Highly recommend!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-04-07

"WORST company ever!!!

Advertised as 4-8 business day shipping- I ordered on March 3- after 15 business days I still didn't receive it. I contacted them, they said if I didn't get it by April 2nd, to contact them and they would send another shirt. I didn't get it by April 2nd, so I contacted them telling them to keep their shirt, it was already way past my friend's birthday by then. I contacted DHL, with whom they ship, and turns out they never shipped my order. WORST company ever and rude rude rude workers!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-11

"I had really high hopes for this site. I ordered a shirt for my girlfriend as a Christmas present. Not only did it take almost 2 weeks to get to me but it wasn't even the shirt that was advertised. The shirt I saw in the advertisement had a graphic on it that was not on the shirt I received and since I payed $20 plus shipping and waited so long for it to get here I expected to get what I ordered. I will not be using this site again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2014-06-17

"CS finally responded with information regarding order. Will wait and see how it progresses. Will update once order is received. Still think answers need to be more timely."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-01-03

"My T-shirts were not delivered on time for Christmas, I can't say if it was the company's fault or the courier's. However, customer service was quick and efficient. They were apologetic and immediately refunded me the full cost of the shirts which finally arrived, albeit very late. They even let me keep the shirts, which were perfect. I have ordered from this company outside of the Christmas season rush and found delivery very prompt, with no issues. They email regular deals for free shipping or significant savings which make their product more affordable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-29

"Smooth and great contact from the personel, i made an order to send the items outside to Sweden and got them within some days (faster than expected), however the customs charged me extra (cause thats the way it is outside EU which i thought i had overcheked)
I told a guy at Bustedtees and for that i got back for the shipping! :) Thats Great service. The t-shirts i bought have excellent quality and deep print, im very pleased and Will shop again! +++++ 5/5
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-05-01

"Shirt quality is absolutely terrible. So thin, they are basically see-through and low quality stitching which will not last either. Will not buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-01-16

"As a gift, I received a tissue paper thick shirt that was ill fitting and had a lose collar. Customer service stated that they no longer used this manufacturer, knew it was an issue and would "accept the return". My question is why would any company knowingly allow a low quality product to be shipped in the first place? Certainly not one that I would do business with. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2011-12-15

"Pay attention to the price you saw in your shopping cart and what price is reported at checkout. The cart may include discounts and enticements to buy more to get free shipping, but the discount may not be present on the checkout page, and attempting to use any other, seemingly better discount may invalidate the free shipping, leaving you actually paying more than you were led to believe. The actual total is minutely (not prominently) displayed at the top of the checkout page while the large confirmation button is at the bottom."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-08-01

"The tee shirts ARE very funny. I had ordered one a long time ago and since lost it. So recently I decided to get a replacement. The ordering process was smooth and convenient. The shipping cost and time were also very good. However, when I tried on my new shirt it was nowhere near a men's large. The label clearly stated, "men's large". I am VERY DISAPPOINTED in the quality of their shirts. They are paper thin, and the sizing seems to be off. I returned it without a problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-03

"Hilarious T-shirts! I keep getting them for my friends and family as gifts and am always pleased to see that they wear them. I like the consistent new supply of funny and creative shirts! They make wonderful presents!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-20

"I ordered five shirts for my brother as a birthday present. I had thought I timed the order and shipping process so that’d it arrive on his birthday, however the packages arrived two days earlier than I thought they would. Despite ruining my genius plans, I am incredibly impressed with how efficient Busted Tees is and I find their eclectic selection of T-Shirts extremely funny. I have every intention to continue purchasing shirts from this site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-01

"I’ve been a big fan of Collegehumor.com for a while now and have started purchasing T-shirts from their affiliate “Busted Tees.” So far, I have only purchased the “I [picture of an anatomically correct heart] Accuracy” shirt, but it came within the week and there was nothing wrong with it. Since I am impressed with the quantity of cool shirts, I am confident that I’ll get another shirt from the site.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2008-01-15

"Ordered 2 shirts with "Guaranteed By Christmas" delivery. Never got any indication that there was a problem until they didn't show up on the 24th, as expected.

Emailed to find out what the problem is, and they said that they lost my order, and they will look into it. I never received any other update until a week later, where they said that there was some kind of glitch and that my order had been delayed because of it.

I know that problems happen, but with such poor communication, it makes them a great deal harder to take.

They did refund the shipping and 20% of the cost of the order, but I would've gladly had them keep the money for a little batter service.

I am not sure that I will make a second purchase from here... hard to get the taste out of my mouth of not having a Christmas gift for a family member.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A