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Customer service:
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Return/Replacement policy:
0.00/5


Verified
5/5

2015-07-29

"Burns was great, they shipped quickly and their prices are low!
"


Verified
5/5

2015-06-28

"Order arrived as promised in good condition."


Verified
1/5

2015-04-30

"arrogant sales staff and no longer have "great" customer service. T?hey did everything possible to encourage me not to buy local. refused to sell me a part to keep my $500-plus sander running (which I purchased from them)."

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Verified
5/5

2015-04-22

"As always fine customer service and fast shipping. My go to for Festool!"


Verified
5/5

2015-03-15

"Burns has top notch service and knowledgeable employees and to top it off always seems to ship the same day as the order so I often receive packages next day for normal shipping fees."


Verified
5/5

2014-11-05

"Absolutely professional from receipt, to notification and delivery."


Verified
5/5

2014-07-25

"Since the total qty. that I requested was not available off shelf Burns called me to inform of the shortage and adjusted my pricing (downward) accordingly."


Verified
5/5

2014-07-04

"Quick response, got my laser right away. Good price, and had free shipping.
"


Verified
5/5

2014-06-17

"Mailed promptly, arrived in good shape."


Verified
5/5

2014-05-29

"great service delivery was on time everything in package was as advertised"


Verified
5/5

2014-04-15

"Great service on the phone and website. Quote request response in 24 hrs "


Verified
5/5

2014-02-24

"Amazingly fast processing and shipping."


Verified
5/5

2014-01-03

"Over the years Burns has been a very fast and helpful source of Festools for me. I have recommended them to a number of friends."


Verified
5/5

2013-11-07

"Very good to do business with."


Verified
5/5

2013-10-15

"Parts good freight was too high "