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1/5

2003-01-17

"THE WORST COMPANY I HAVE EVER DEALT WITH! Ordered an ASUS motherboard and 512meg ram, my credit card was charged $258.83 even though the website kept saying "checking inventory" Weeks later,still no shipment,none of my e-mails answered,no phone contact available....my credit card company is still dealing with this mess...DO NOT ORDER FROM THESE RIP-OFFS!!!"

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1/5

2003-01-12

"i bought an epox 8kta3+ motherboard and fortunatly got the product on time. however when me and a friend were putting my computer together we noticed that one of the pins on the jumpers was missing on the "suspend to ram" jumper. i went to get an rma for my mobo, so i went to the website to get an e-mail address. i find out that there website is down or not there. i am very disapointed in their service. i wish i had known about this website before so i could see if they are a reputable company. i am very disapointed that i can not get my money back for a defective product. i guess that their low prices reflects their so called "quality service". NEVER BUY FROM THESE PEOPLE EVER!"

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1/5

2003-01-10

"Bunta sucks. 3 days after i purchased my order i tried to goto their website to track my order and it was down, then i tried calling and their phone line had been disconnected. I tried e-mailing and no success there either. I waited 3 weeks and tried again, same results. I dont know if they went out of business or what, but they never charged my card so i ordered from www.buymstar.com and i am very happy with my new computer parts i recieved from www.buymstar.com. NEVER ORDER FROM WWW.BUNTA.COM!!!!"

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Is trustworthy
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Likelihood of customers making future purchases
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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1/5

2002-12-28

"I ordered a couple odds and ends for a customer in October. The order says the items are on back order, but they billed my credit card anyway. I contacted them 3 times telling them that it is illegal to bill a card before items are shipped out and that I have already purchased these items elsewhere. I instructed them to cancel this order. After several attempts to cancel this order with no response from them, I told them I will dispute this charge with my credit card company. It is going on 4 months now, I still have not received a response from them, and my items are still on backorder. No refund has been made, so I am leaving it up to my credit card company to sort this mess out.
"

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1/5

2002-12-20

"!!! Warning!!! Warning!!! Do not use this company at ALL! I ordered a 19" monitor, and an Asus A7V8G motherboard for the AMD XP Processor, and have not received it yet. I have tried calling all numbers listed, with no answers of course. Their website is down, and I can't get anyone to return an email since the 29th of november. My last email said that my order would ship around the 2nd of December. This computer was supposed to be a Christmas Present, and now noone will even let me know that the company has gone out of business and that refunds will not be happening.
Has Anyone heard anything? I would love to know.
Thanks and good luck.
William
"

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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-12-19

"DO NOT BUY FROM THIS COMPANY!!!!
I was one of the lucky ones, what I order actually MADE it to me, but when my A7V333 went bad and I needed it RMAed, yeah RIGHT! They have NO customer service, NO tech support, nothing--they are simply there to (sometimes) get rid of products, and that is it. Repeat: DO NOT BUY FROM THIS COMPANY!! PLEASE JUST LEAVE OUR SHORES WITH YOUR SHADY BUSINESS PRACTICES!!!!!!
"

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Is trustworthy
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process

1/5

2002-12-17

"Simply the WORST reseller I have done business with. Charged card. Never shipped product or communicated back-order status. Never again!"

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1/5

2002-12-15

"Bunta Tech is my first bad online buying experience after many, many purchases from many very reputable resellers. Placed my order on Nov. 15th, and on Nov. 16th I got an email confirming my membership account. Later that same day I got an email with my order number and a ship date of the 18th. On the 18th, I called my credit card company and verified that they had indeed billed my card. The order had 3 day shipping. I waited and waited. I waited till the 24th and tried to call them. Guess what? It's all automated and you can't get a live person, ever! I called at all hours, no luck. I sent numerous emails, no reply!
Finally, I sent 3 separate emails cancelling my order. Still no reply. I called credit card company a reported them, and they are currently investigating.
STAY AWAY from these people, they are crooks. I wish to God I had known about this site sooner!
"

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1/5

2002-12-09

"Placed my order for an MSI Ti4400 on 10/14, and have not received the item requested. I emailed ****@**** and ****@**** for a refund, after receiving no response from the other email addresses (both via the form and otherwise) and initially they confirmed that the money would be refunded. Then, I received the following email:
--------------------
Dear Sirs,

Our Merchant account was closed and all fund are held in our VISA/Master
processing company, so we are not able to process refund at this moment!
Please dispute charge from your credit card company!

Sorry for any inconvenience!

Accounting Department
Bunta.com
http://www.bunta.com
E-mail: ****@****
Tel: ***-***-****
--------------------
Needless to say, I'm not impressed. Don't do business with them. If legal action starts, please let me know.
"

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Overall quality of the company
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
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Overall web site
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1/5

2002-12-06

"I ordered 512MB of DDR333 Samsung memory on 11/24/02. Item was identified as in stock. Order price included UPS 3rd day. It is now 12/5/05 and I cannot find a live body at Bunta. If you call in on their toll-free number, the recording says "Thank you for calling", and it hangs up on you. The direct dial number asks you for input for the department you want to talk to, and you then get the same result as above. I have cancelled my order, but I am not sure that they even got that, because they also do not acknowledge e-mail inquiries regarding your order. I will never use them again!"

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-12-05

"Charged my credit card for 4 motherboards they didn't have in stock, though their website said "IN STOCK", won't return emails or answer phone. Their phone system says "please hold for rep" then says "goodbye". They are pure scammers. DO NOT BUY FROM THEM!! PERIOD!!"

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1/5

2002-12-04

"THIS IS DEFINATELY A FRAUDULANT COMPANY! CALL YOUR CREDIT CARD PROVIDER AND DISPUTE THEIR CHARGES! I placed my order for RAM on 11/2/02, my card was charged on 11/3/02. Sounds good so far... 12/2/02, item is still "checking inventory". Both their toll free number and direct numbers lead you through a chain of number-pressing that ends in "Thank you for calling. Goodbye" and an imminent hang-up. No response to dozens of emails. That's when I called my credit card company and disputed the charge. You should too if the same has happened to you. If you do not, you let them take your money."

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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2002-12-03

"Well like everyone else here I to have been scamed out of money by these people.. Im doing what I can to report them to as many people as I can , BBB was first on the list..I also contacted the ISP that hosts thier web site (www.cw.com) .. I also contacted pricewatch.com which is where I found this company. I suggest anyone who get scamed do everything in thier power to stop these people we dont want this to happen to anyone else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free

1/5

2002-12-03

"DO NOT DO BUSINESS WITH THIS COMPANY.
same deal as everyone else.
made purchase
got run around regarding shippping
requested order cancellation
never received credit back.

I'm up for a lawsuit!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-11-27

"these guys suck ASS... impossible to get ANY contact with them... i want to take a bat to them and beat their heads in
email me if you are interested in sueing (seriously)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site