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1/5

2021-01-08

May Not Get What You Order

"I ordered some bulbs from this company, but they substituted a different product - which was not equivalent - without my authorization. When I contacted the company about a refund I was met with silence. I strongly recommend not ordering from Bulbs Canada because you may not get what you specified and will still be charged.
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1/5

2020-10-19

Bait and switch

"Ordered halogen bulbs from bulbs canada received a different bulb than I ordered one that has very little illumination. When I called to inquire about this I was told curtly that they are all the same and then was hung up on. Avoid this company at all cost"

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2/5

2018-04-11

They sent me less than promised

"I ordered fuses from them, they promised to ship 30 pieces but I got only 27.
Bulbscanada even didn't notify me that they will send to me less than I expected
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Verified
1/5

2016-01-09

"I ordered and paid for a high bay LED light and matching lens from Bulbs Canada in November. It was reasonably priced for something around 15000 lumens. Both items were listed as being in stock and on sale when I ordered, and are actually supplied by Energy Efficient Lighting which is very close to the Bulbs Canada outlet location. Unfortunately Bulbs Canada didn't ship the "in stock" items for over a week. When I asked when they would ship them out, they simply cancelled my order and stated the "items are out of stock" (refunding my credit card)! No other explanation, no other effort, just a blatant in your face lie. AND they continued to list them in stock, to this day.

Well that was a blatant lie as the supplier always had plenty of EEL LED lights ready to ship out. I managed to order from a local retailer in Ottawa at a LOWER COST than importing from Bulbs Canada.... VERY dis-satisfied, not a way to run a business! My LED light instal was delayed by 2 weeks due to them when winter was already setting in.
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