"My advice is not to do any form of business with Maksim as you will find if things do not go his way he will use every bit of leverage he can muster to attack you or your business. We sold a Sony laptop to Maksim, the owner of this business which was warrantied by Sony the manufacturer. We were informed that the computer was experiencing low sound volume about 3 weeks after delivery. We provided diagnostic support and recommended if issues could not be corrected to return the computer for refund. More than 2 months after delivery, we were contacted again and told the sound was not working at all. Since our 30 day return policy expired, we elected to provide free support in assisting Maksim with repair. As the issue was with sound and covered by the Sony warranty we provided our services and 2-way shipping free of charge to Maksim and our technicians interacted with Sony support to return the computer to Sony for repair. Unfortunately, Sony did not successfully complete the repairs so the laptop had to be sent back to them a second time. After the second time the sound issue was resolved. Maksim meanwhile provided his client with a used laptop to use while the Sony laptop was in the shop. 8 months after the purchase date and several months after we returned the laptop to Maksim for the last time, we were informed that we better refund him or he would contact the VA DA, BBB, and attorney regarding suit relating to Lemon Law. Our business has maintained more than 1,400 consecutive feedbacks on eBay without a single negative posting and we conduct our business honestly providing our customers with after purchase support well beyond our 30 day return policy. However, because Maksim's client ultimately decided to cancel her order, Maksim put the pressure on our company to refund him. More than 8 months after the purchase date and Maksim was threatening our company in every possible way. This is after we provided him with free diagnostics, repair, and 2-way shipping support for a laptop warrantied by the manufacturer (not us). A major retailer like NewEgg, TigerDirect, or Amazon would refuse service to a customer requesting support outside 30 days. We provided many unbillable hours of our time and also 2-way shipping costs supporting a product we did not manufacture but simply resold and ultimately Maksim took the path of posting negative reviews and filing grievances on BBB."
"Ordered Nuvico NVCC-W28IR12N nuvico-nvcc-w28ir12n-color Color Day/Night Bullet
Camera 12IR
Lightening fast shipping, quality product. I was extremely satisfied with Brooklynelectronics.com performance. Will buy from them again. Thank you very much."
"Don't buy anything from this store.
I bought a expensive video card($900 plus) from this store.
Not only shipping was slow, but also item was used.
Seller said that the item ship to me directly from manufacture US branch, and let me returned to them. After returned, they all disappear. Terrible experience.
2008, Oct. 4, added.
Order on August 11, received USED card on August 22, then return on August 28.
After several tries to contact seller, the seller can help to solve the problem on Sep 11 and sent it out on Sep 15. However, I finally got the card on Oct 2(after 17 days.....).
Well, thank the seller to solve the problem and they don't DISAPPEAR, and they claim the problems caused from manufacture because the manufacture, Geovision shipped USED card(bought brand new), instead of brooklynelectronics; however I bought card in brooklynelctronics store instead of in Geovision.
"